ADP Workforce Now

ADP vs. Paycom

When choosing HR and payroll services, you want a complete solution that's flexible and scalable. See how ADP compares to Paycom as you evaluate your options.

Get these features with ADP, but not with Paycom

All-in-one ecosystem

Limited
Full HR suite (HR, talent, time, benefits, payroll, recruitment, and learning management)
Online recruitment with ZipRecruiter Job Slots
Native background screening
Insurance Services e.g. workers’ comp, business and health*
401(k) and retirement services

Timely data-driven insights
Build a better, more cost-effective workplace

Limited
Employee utilization dashboard
Diversity, equity & inclusion analytics dashboard, with a simple Q&A format, and breakdowns by ethnicity, age, gender, disability, or veteran status
Executive & manager insights: overtime, turnover risk and more delivered right to your mobile phone
Benchmarking dashboards and intelligence for salary, overtime, turnover, organizational structure, and more, informed by 30M records

Open ecosystem

Industry-leading marketplace for third party integrations, offering single sign-on, single data input, and single billing
Best-of-breed partners across 17 solution categories and 9 industries

Flexible service models
From simple tools to support your HR team to full-service outsourcing

Technology
HR outsourcing (payroll, HR, and benefits)
Professional employer organization (PEO)
Professional services (project-based support)

Employee engagement
Helps you get the most from your team

Limited
Top-ranked business mobile app Rated #3 Free Business App2 Rated #22 Free Business App2
Available languages for mobile app 28 2
Talent activation (StandOut® powered by ADP®)
Employee discount program

Unique payroll features

Global payroll
Paycards plus financial wellness
Freelance and contractor management platform and marketplace
Fully managed payroll services
Pay anytime, as often as you want with no additional fees3
Early access to wages (through Payactiv)
Broker & accountant portal
Help your accountant and broker better serve you with secure access to your data.

Why choose ADP over Paycom

User satisfaction ratings

See how customers rated ADP Workforce Now® vs. Paycom on TrustRadius, the most trusted review site for business technology, in the categories that matter most.4

Payroll Management - ADP Workforce Now 8.0 vs. Paycom 7.8
Employee Self-Service - ADP Workforce Now 8.2 vs. Paycom 8.0
HR Management - ADP Workforce Now 7.6 vs. Paycom 7.3

See the full report

Why ADP is the leading choice over Paycom

Integration

A complete set of third-party integrations

Consider ADP Workforce Now the heart of your business environment, connecting you to hundreds of leading business software applications to support your evolving needs. ADP's world-class Marketplace includes ERPs, accounting solutions, time-tracking tools, point of sale (POS) systems, productivity platforms and more. You can view the full list here.

Paycom does not have a marketplace.

Customer Service

Dedicated support through implementation and beyond

ADP Workforce Now provides in-house implementation support from a team of experts who know how to optimize the solution for your unique needs. And with 70 years of experience, we’re an industry leader for a reason — our experienced client service specialists provide deep knowledge and expertise to help protect and support your business.

Our expert service professionals train through an award-winning program. What's more? As an ADP client you will have access to continuous learning tools and training opportunities — from personalized learning at implementation to our myLearning@ADP course library, certifications, and more.

Paycom has 23 years of experience and also offers dedicated customer support.

Pricing

Spend less and get more

In these times, HR decision makers are looking to drive greater value to businesses, so we’re here with the flexible options you need. With ADP Workforce Now, you can run unlimited monthly payrolls with per employee per month pricing. Learn about our tiered packages to see which plan fits your business best.

Paycom does not offer unlimited monthly payroll with pricing per employee per month.

Payroll

Manage and run payroll in minutes

Payroll software should be robust and intuitive for all users. ADP’s automated solution makes it easy to process payroll and view employee-level payroll and tax information from any device, anywhere. And with global payroll capabilities, freelance and contractor pay abilities, and our native paycard, Wisely, ADP has the tools you need as your business grows.

Paycom does not offer global payroll, freelance and contractor management and marketplace options, or a native paycard.

Benefits

Get an all-in-one solution with the right mix of benefits

We make 401(k) plans easy with ADP Workforce Now’s comprehensive plan integration with payroll. Automatic Data Processing Insurance Agency, Inc. (ADPIA®)*, an ADP® affiliate, also provides easy access to impactful insurance and benefits solutions. Let ADPIA help you explore, secure and manage the right workers’ compensation, business and group health insurance based on your unique needs.

Paycom lacks insurance or retirement plan solutions.

HR Tools

User-friendly technology

From online recruitment with ZipRecruiter to background checks for prospective hires, ADP has the modern, intuitive solutions you need to keep up with the speed of business today. Our top-rated mobile app puts the tools you need at your fingertips.

Paycom does not offer ZipRecruiter or native background screening for prospective hires.

Top FAQs about ADP vs. Paycom

Why is ADP better than Paycom?

Our user-friendly tools help make it easy to manage payroll and HR accurately in just a few clicks. Taxes, health benefits and retirement contributions are automatically calculated and deducted. Our single-database platform connects seamlessly to your existing tools and partners or hundreds of best-in-class, pre-integrated apps in the ADP Marketplace. And for more than 70 years, we’ve been there for our customers with unmatched support.

Is it easy to switch to ADP from my current payroll provider?

We can support your switch at any time so you don't have to wait for a quarter or year-end to access the benefits of ADP. If you’re already processing payroll, having your employee data and required documents ready will help ensure a smooth and efficient transition. To learn more, check out our helpful guidebook: Switching Payroll Providers Made Easy.

What services are included in pricing?

Since a company's payroll requirements are based on its size as well as on its payroll and HR requirements, ADP offers several affordable options so you only pay for what your company truly needs. Compare packages for your business needs to decide which services fit best.

What kind of customer support does ADP offer?

ADP delivers fast, friendly, and knowledgeable service starting with implementation and throughout our partnership. We offer live and online support including direct access to certified service professionals Mon-Fri, 8:00 a.m. to 5:30 p.m. in your local time zone. We also offer 24/7 access to our exclusive online client community to network and connect with over 50,000 ADP clients and our expert moderators.

Getting started with choosing a new HR and payroll service provider?

HR leaders need the most capable tools and technology to succeed in today's changing business environment. Choose confidently with helpful resources from ADP.

HR evaluation tool: Best practices self-assessment

Tool

HR evaluation tool: Best practices self-assessment

9 tips for evaluating payroll providers

Guidebook

9 tips for evaluating payroll providers

Looking for a new payroll provider?

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1. Information based on ADP internal research and is accurate as of August 13, 2021 and is subject to change.

2. Based on rankings in the Apple App Store as of August 13, 2021.

3. Additional fees may apply for same-day ACH.

4. TrustRadius review data from April 2021.

*Insurance products will be offered and sold only through ADPIA, its licensed agents or its licensed insurance partners; 1 ADP Blvd. Roseland, NJ 07068. CA license #0D04044. Licensed in 50 states. All services may not be available in all states.

ADP, Inc. and its affiliates do not offer investment, tax or legal advice to individuals. Nothing contained in this communication (or website) is intended to be, nor should be construed as, particularized advice or a recommendation or suggestion that you take or not take a particular action. ADP, Inc. and its affiliates are not affiliated with Paycom.

ADPIA is a registered trademark of ADP, Inc.