Workforce management

Whether you want to improve time and attendance tracking, automate scheduling or simplify leave case management, ADP has a single solution to help with it all. Discover why ADP has been ranked as the overall leader in Workforce Management by Ventana Research, now part of ISG.

With Workforce Management your business will receive expert guidance, technology, and employee support for time and attendance, absence management, scheduling, compliance, payroll and HCM integration, and insight & analytics

Everything you need, all working together seamlessly

More than just time and attendance — ADP workforce management software integrates everything from scheduling and absence management to compliance, payroll and analytics. All delivered with the exceptional service you expect from ADP.

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An improved mobile experience for an improved employee experience

While today’s workforces are constantly on the go, our mobile app makes it easier than ever for them to stay connected with their teams. Through our easy-to-use mobile app, employees and managers alike can:

  • Clock in, clock out, and track time
  • Adjust and approve schedules
  • Request time off and find replacements
  • Approve requests or swap shifts

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Self-guided demo

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Innovative workforce management software

With over 100,000 workforce management clients, ADP has proven it can help companies large and small, all over the world achieve their goals.

See the latest innovations from the industry leader in workforce management software.

  • 100% mobile access for improved workforce productivity
  • AI-assisted decision-making and forecasting
  • Dashboards with up-to-the-minute visibility
  • Expert consultation on wage and hour compliance

Address evolving workforce management needs

A mobile, multi-generational workforce is converging with AI to accelerate the pace of business and rapid, ongoing changes to regulations make it more challenging to remain compliant. But with ADP’s workforce management, you may be able to adapt to these changes and rethink how work gets done. Our software can help you:

  • Meet the varied work expectations of multi-generational employees
  • Use mobile capability to spot and correct issues in real-time
  • Make crucial decisions faster with the power of machine learning
  • Automate administrative processes to avoid costly errors

Award-winning workforce management

Workforce management resources and insights

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Workforce management buyer’s guide


Workforce management impact model


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Workforce management FAQs

What does workforce management mean?

Workforce management means balancing an organization’s available labor resources with its workload needs. To do this successfully, many employers integrate and automate essential tasks. As a result, they’re often better equipped to handle changing economic pressures, shortages in worker skills and competencies, and fatigued or disengaged employees.

What are workforce management tools?

The methods that an organization may use to manage its employees largely depends on its industry, workforce attributes, work locations and strategic goals. However, businesses looking to improve their efficiency and productivity commonly use these workforce management tools:

  • Time and attendance
  • Data collection
  • Scheduling
  • Absence management
  • Analytics and reporting
  • Compliance

Why is workforce management important?

Workforce management is important because organizations that lack the proper tools to track time and attendance and support compliance leave themselves vulnerable to missed opportunities and significant risk. But with workforce management software, business can operate more effectively by having the right employees in the right place, at the right time and for the right cost.

What is workforce management strategy?

A successful workforce management strategy is one that remains open to new ideas and ways of doing business. Employers who take this approach may be better able to address evolving human capital needs and create a sustainable advantage for their organization to flourish.

What is HR workforce management?

HR workforce management seeks to simplify compliance, improve employee productivity and engagement, forecast labor requirements and budgets, and reduce operational costs. That’s why workforce management is a critical part of today’s comprehensive human capital management solutions.

What is workforce management scheduling?

Workforce management scheduling is the process of planning staffing needs based on forecasted consumer demand and employee availability, skills and preferences. When aided by software, employers can access real-time analytics, such as earned hours and overtime, to improve their decision making and adjust shifts as necessary.

  1. "The Total Economic Impact of ADP Workforce Now — Cost Savings and Business Benefits Enabled by Workforce Now," Forrester, October 2017.
  2. K60 Guidebook ADP, Nucleus Research, October 2010.
  3. "Productivity: Managing and Measuring a Workforce," Aberdeen Group, January 2015.
  4. "The Total Economic Impact of ADP Workforce Now — Cost Savings and Business Benefits Enabled by Workforce Now," Forrester, October 2017.