ADP SmartCompliance® Unemployment Claims

Improve claims management.
Reduce unemployment insurance costs.

Explore an ADP SmartCompliance Demo Support for Existing Clients

Manage unemployment claims more efficiently and effectively

Unemployment claims are an inevitable part of running any organization. Yet, responding to these claims is complicated and time-consuming. Did you know that, if left unchecked, the unemployment claims process could cost you hundreds of thousands of dollars in erroneous unemployment claims?

With ADP SmartCompliance for unemployment claims, you’ll get a team of experienced professionals, a powerful platform and a finely tuned process designed to help reduce the risk, cost and burden of managing unemployment claims. And the benefits from working with our team can add up: In a single year, ADP recovered $32M in erroneous claims charges*.

*2020, ADP internal data


Nearly 1 in 5 overpayments result from employers failing to promptly or properly respond to state agency requests*.

*U.S. Department of Labor

Leverage a powerful platform

ADP SmartCompliance is a smart, cloud-based platform with an intuitive engine that automates processes based on ADP’s unemployment-claims expertise, so you can make informed decisions. The system:

  • Identifies potential errors before filings
  • Integrates easily with leading HCM systems (both ADP and non-ADP)
  • Provides on-demand access to and visibility into your unemployment claims cases
  • Helps you prepare for, monitor and respond to cases and hearings
  • Alerts you to upcoming hearings and activity
  • Spots trends and identifies opportunities for cost control
  • Helps measure compliance effectiveness

Get insight, consultation — even representation

With ADP SmartCompliance for unemployment claims, you’re backed by a dedicated team of ADP specialists. ADP’s experts are ready to help you with:

  • Protesting claims
  • Processing appeals
  • Representation at hearings
  • Tax-rate and benefit-charge auditing
  • Proper account setup
  • Training and counseling
  • Reporting
  • Answering your staff’s questions

Targeted solutions for workforce, HR and business challenges

ADP SmartCompliance is a suite of technology solutions backed by ADP’s experts to help you simplify compliance complexity, close technology gaps and minimize business disruptions.

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