HR services

From HR phone support to a full-service PEO (co-employment) partnership, you can rely on ADP. Get ongoing expertise, support, and deep industry insights to help you better manage your employees.

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The widest range of HR services and support

ADP has a variety of solutions designed to make your work life easier. Let our experts tackle your challenges so you can focus on growing your business.

HR tools

Reach experienced HR professionals ready to answer everyday questions, plus get access to best-practice guides, HR forms, policies, and an employee handbook template.

  • 24/7 customer service for payroll, taxes and compliance
  • Quick HR answers: live support for commonly asked HR questions
  • Employee assistance program

Learn more about small business HR

Outsource HR

Choose what to outsource to ADP and what you'll handle in-house. Pick from HR, benefits administration, and payroll. Get the full technology suite plus a team of experienced professionals who act as an extension of your HR team by offering:

  • HR: Strategic consultant, plus specialists in HR, talent activation, technology, and risk and safety
  • Benefits administration: Strategic consultant, plus specialists in technology, open enrollment, and ACA compliance support
  • Payroll: Strategic consultant, plus specialists in payroll and technology
  • Employee support: MyLife Advisor team and employee assistance program

Learn more about HR outsourcing

Full-Service PEO

Go beyond forms and templates to a full-service HR partnership that gives you a team of specialists dedicated to your business to provide payroll and HR guidance and support. Plus, get Fortune 500®-caliber benefits, workers' comp and workplace safety programs, and a full technology suite to handle payroll and tax, hiring, onboarding, training, and compliance. This arrangement is a co-employment partnership that offers:

  • HR: Dedicated HR pro, as well as specialists in talent and technology, and an investigation team
  • Benefits: Carrier relations, benefit specialists, and support for ACA compliance, employee benefit communications, and open enrollment
  • Risk: Workplace safety and Workers’ Comp claims consultants
  • Payroll: Specialists in payroll and tax
  • Employee support: MyLife Advisor team, employee assistance program
Learn more about a PEO for HR

Consulting

Organizations that need project-based advisory services turn to ADP’s professionals for planning, changing, or communicating large human capital management changes.

  • Implementation
  • Integration
  • Optimization and advisory
  • Change management and communications
  • Strategic advisory

OUTSOURCE HR TO ADP

You don't have to manage HR all on your own

Keeping up with changing employment laws takes time and resources. Outsource some or all aspects of running HR at your business with a dedicated partner that understands your industry.

We'll handle the the complexities of hiring, engagement, employee issues, payroll, benefits, compensation, talent, compliance and more, so you can:

  • Streamline processes and improve operations and efficiencies
  • Increase profitability and lower expenses related to HR staff, infrastructure and technology
  • Gain back time for more strategic aspects of your work
  • Offer Fortune 500-level benefits to help you attract and retain employees
  • Combat inflation with predictable costs for employee benefits and Workers' Compensation
Learn more about ADP HR outsourcing and PEO  
Why choose ADP

Businesses partner with ADP for proven experience, deep insights and intuitive technology. They stay because of the peace of mind they’ve found with the partner who has their back.

3rd Largest

ADP has the buying power of the third-largest employer in the U.S., so our customers can provide benefits that other companies simply can’t match.

1 in 6

ADP pays 1 in 6 workers in the U.S.

Top 1%

One of the 1% of PEOs to be both IRS-Certified and ESAC-Accredited

Awards and recognition

HR services resources and insights

case study

Achieving a Strategic Vision

case study

Covia: Optimizing processes with Professional Services for ADP® Workforce Now

guidebook

Flexible HR Support, Plus Technology, All-In-One.

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HR services FAQs

Learn more about HR services and why they’re important to the success of your business.

What are human resource services?

There are many types of services available to employers who need help with human resources:

  • HR help desk
    This technology platform features a help desk to answer one-off questions and navigate everyday HR and state or federal compliance responsibilities. Step-by-step best-practice guidelines, essential forms and documents, and related policies are provided.
  • HR outsourcing
    Everything you get with an HR help desk is included in HR outsourcing, plus a dedicated team of specialists who can handle some or all administrative duties on your behalf.
  • Strategic consulting services
    HR experts help you identify critical issues and use actionable insights to drive business growth across the spectrum of human capital management (HCM), including compliance, talent strategy, change management and communications.
  • Professional employer organization
    PEOs provide comprehensive outsourcing services that manage human resources, employee benefits, regulatory compliance and payroll. This arrangement is considered co-employment, which means the PEO contractually shares certain employer responsibilities and risks with the client. ADP TotalSource is the nation's largest PEO.

What are HR employee services?

Of all the HR services, payroll and benefits are the most important to employees. Organizations competing for talent know this and update their benefits regularly to retain valued members of their workforce. Beyond a competitive salary, your HR department can appeal to employees by offering:

  • Health benefits
  • Retirement savings plans
  • Family leave
  • Flexible work options
  • Professional and career development benefits
  • Student loan repayment programs

What are the different areas of HR?

Human resources involves tracking employee hours, administering benefits and open enrollment, overseeing orientation and training, processing payroll and filing taxes, and managing retirement plans.

What is HR optimization?

Optimizing your HR processes requires that you understand your people – what they do, how they do it and why. To accomplish this, you’ll need to properly analyze your data:

  1. Gather the right data
    Use an analytics tool that will collect enough data to provide broad, useful insights even if you don’t know how you’ll use them in the short term.
  2. Understand what the data means
    Truly effective HR analytics isn’t just about combining lots of different data. You need to look at your workforce insights in the context of your business goals.
  3. Put the data to work
    Make data-driven decisions to improve your policies, operations, finances and more.

How many types of HR are there?

HR capabilities fall under one of two roles. This first is daily administration, which includes processing payroll and taxes, filing reports, maintaining compliance, managing data and updating policies. Because they can be repetitive and time consuming, some businesses elect to outsource these tasks.

The second role of HR is to plan larger strategic goals, such as acquiring talent, improving engagement and retention, applying best practices, benchmarking success and creating a culture of success. By partnering with a payroll service provider or a professional employer organization (PEO), HR professionals have more time to focus their efforts on these big picture projects.