Today’s digital landscape means limitless possibilities, and also complex security risks and threats. At ADP, security is integral to our products, our business processes, and infrastructure. We deliver advanced services and technology for data security, privacy, fraud, and crisis management—all so you can stay focused on your business.
ADP security updates and alerts to help you protect your organization and employees
Best practices to protect yourself against phishing, social scams, payroll fraud, and more.
ADP issues SOC 1 Type 2 and SOC 2 Type 2 reports over select products and services. In general, the availability of SOC 1 and SOC 2 reports is restricted to customers who have signed nondisclosure agreements with ADP. Also, ADP currently produces four (4) bridge letters per year, each covering the calendar quarter, and covering a fiscal quarter at-a-time.
Please contact your appropriate sales or account team member for more details in obtaining a SOC report. For more information regarding SOC reporting and its standard, please go the AIPCA’s (American Institute of Certified Public Accountants) website.
ADP is ISO 9001:2015 and ISO 27001:2013 certified and demonstrates this compliance through the formal registration process.
Certification to ISO 9001:2015 and ISO/IEC 27001:2013 standards ensure that ADP:
Below is a list of certifications in the US (valid through July 18, 2021):
Today’s threats move fast. Across all our HCM products and services, we help keep you protected with constantly evolving tools, technologies, expertise, and safeguards. Our proactive culture and operations include:
When it comes to security for your ADP products and services, you need protection around the clock, and in every time zone. With over 65 years of experience and global reach, our security specialists and intelligence platforms have the bases covered. You’ll benefit from:
To be protected, you need to take an integrated approach. Partnering with ADP gives you advanced platform defense, intelligent detection, automated data protection, physical security, fraud defense, business resiliency, identity and access management—and much more. We embed multiple layers of protection into our products, processes, and infrastructure, to be sure that security remains at the forefront.
ADP engages in both internal and external assurance and audit activities across the enterprise multiple times a year that include reviews of our technology, security and related controls. External assurance includes various SOC 1 and 2 reports, ISO 9001 and 27001 certifications, Sarbanes-Oxley, and Payment Card Industry Data Security Standard (PCI DSS), as well as a combination of internal assessments and audits performed by groups such as Internal Audit, the Global Security Organization, Compliance, etc.
ADP products and services are designed and maintained with controls and procedures to prevent incidents. In addition, a dedicated global team monitors round-the-clock using additional comprehensive controls, including data analytics, to detect, investigate and respond to anomalies and incidents. This team addresses any reported or detected issues by following a defined incident lifecycle. This lifecycle is governed by policies and procedures, and uses an incident management system to record facts, impact and remedial actions taken. To complete the cycle further, reviews are undertaken to learn and improve.
Fraud attacks have become increasingly sophisticated. With a dedicated fraud prevention program, ever-evolving anti-fraud practices, and cutting-edge technology, we work hard to protect your funds and personal information. Our fraud prevention program includes:
We’re committed to keeping our products and services running smoothly so you can serve your employees. Across technology, environmental, process, and health, our priority is to identify and mitigate our own risk. Our highly skilled, certified business resiliency professionals around the globe ensure internal issue response 24/7—365 days a year.
ADP clients around the world trust ADP to handle their sensitive information. ADP’s Global Data Privacy and Governance team handles:
At ADP, our Security Training and Awareness Program is a continuous, dynamic and robust initiative that is designed to develop and maintain a security-focused culture, empower our associates and contingent workers to make responsible, secure decisions and to protect our most valuable assets. We employ a variety of tools, techniques and programs to embed security into our associates’ and contingent workers’ day-to-day professional and personal lives.
All associates are required to take and successfully complete an annual, interactive security training program that includes an overview of key security topics, policies and responsibilities. All contingent workers are required to complete this same training within one week of the start of their contract. Additionally, ADP's security policies are available to both associates and contingent workers on ADP's Information Security intranet (access to intranet may be role dependent). This intranet site provides additional security information to all associates and contingent workers, such as a security newsfeed with tips and best practices, external security resources, emergency response information, security alerts, awareness information, security procedures, and contact information for associates and contractors to ask security-related questions or raise concerns via email or telephone.
To reach and engage as many associates and contingent workers as possible, ADP’s Security Training and Awareness program consists of various methods of delivery. Examples of tools used to include: classroom-based training, webinars, infographics, posters and other visual aids, online training, videos, blogs and portal articles, newsletters, internal social media feeds, intranet sites, etc. Further, ADP has implemented a security ambassador program that is available to both associates and contingent workers to join at their will. This gamified program provides opportunities for our associates and contingent workers to get additional security training and be involved in other security initiatives.
Topics that ADP includes as part of our Security Training and Awareness program include (*topics may rotate depending on timing and specific initiative)
At ADP, protecting clients’ funds and their data has been, and always will be, a top priority.
ADP values the work done by security researchers in improving the security of our products and service offerings. As a result, we encourage responsible reporting of any vulnerabilities that may be found in our site, products or applications. ADP is committed to working with security researchers to verify, reproduce and respond to potential vulnerabilities that are reported in accordance with the below requirements. If this policy and ADP’s procedures are followed, ADP pledges not to initiate legal action against researchers for penetrating or attempting to penetrate our systems, provided that the following conditions are met.
Please review these terms before you take any action to test an ADP system. For testing requiring authentication please contact your ADP account team.
While we encourage researchers to report to us any vulnerabilities in a responsible manner, ADP does not permit the following actions:
ADP’s Commitment to Researchers:
If you responsibly submit a vulnerability report, ADP will use reasonable efforts to:
Reporting a potential security vulnerability:
Reporting a suspicious email
If you would like to report a suspicious email to ADP, please send it to firstname.lastname@example.org
Reporting suspected fraudulent activity
If you would like to report suspected fraudulent activity, please contact your client service representative.
Our recent awards include:
#5 Security Program in
Most Influential People in Security
Awarded to Roland Cloutier,
Awarded to Roland Cloutier,