ADP vs. UKG: Superior innovation, strategic support, real results
From unparalleled data to client-centric support and more, ADP outperforms UKG so you can:
- Rely on a dedicated client service team that always has your back.
- Scale with confidence with our flexible solutions.
- Drive better business outcomes using data from 42 million employee records globally.
- Navigate challenges with a provider with deep industry knowledge and a commitment to innovation.
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Achieve more with ADP
Some providers are just a flash in the pan; we've been leading the way in payroll and HR since 1949. Our solutions support your business wherever it goes, while our service is second to none.
Accountable, proactive partnership
People-first client service from the outset
Our dedicated in-house implementation team works to ensure we’re in alignment from the beginning, and then strategic advisors help you roll out and communicate your new solution — at no fee. Throughout the relationship, we work to configure the solution to meet your specific needs and deliver proactive compliance guidance, no matter where you operate. Bigger ROI starts with ADP.
Our specialists oversee and optimize every facet of the implementation process, providing a smooth and successful transition into your unique ecosystem. Unlike ADP, UKG leverages partners for implementation.
Built to flex, ready to scale
Configurable HCM that makes scaling seamless
Our unified platform for global payroll and HCM is designed to act as an agile foundation for sustainable growth. Through ADP® API Central, you can access secure APIs, developer resources and support. Customize your system as you need from the industry-leading ADP Marketplace, with over 800 partners to make scaling up smoother than ever.
With UKG, it’s harder to customize and optimize your solution. You won’t get flexible module deployment and instant access to APIs.
Actionable data from 42 million employee records
Informed decisions start with with predictive analytics and real-time reports
Our actionable insights help you to hone your decision-making capabilities by uncovering up-to-date benchmarks and developing trends, while predictive analytics and on-the-fly custom reports let you do more, faster. With ADP, you have access to native analytics, benchmarking and insights.
Innovation backed by trust
Trusted — not trendy — for 75 years and counting
We're proud to be the leader in payroll and continue to pave the way for organizations of all sizes worldwide. We actively pursue and invest in innovation. The 2025 Innovative AI Award given to ADP Assist affirms our leadership in and commitment to developing AI-driven solutions. And our 75+ years are evidence of our commitment to doing things the right way — and the trust our clients have in us.
See the ADP difference for yourself
ADP is the overall leader in HCM suites, with ISG pointing to our product experience and customer experience.1
Our integrated payroll and HR solutions help to reduce errors and streamline the workforce management experience.
| Capabilities |  |
UKG2 |
|---|---|---|
| U.S.-based account service team with subject matter expertise designated to your business |  |
 |
| Employee solution center: Phone support for employee questions | |
|
| Personalized lifestyle benefits: Employees choose from 150+ services that fit their lifestyle needs | |
|
| No-fee, in-house strategic advisory services3 | |
|
| Capabilities | |
UKG2 |
|---|---|---|
| Industry-leading marketplace for third party integrations, offering single sign-on, single data input and single billing4 | |
|
| Best-of-breed marketplace partners | 800+ | 376 |
| Instant access to secure APIs, tools, and resources for IT teams and developers | |
|
| Capabilities | |
UKG2 |
|---|---|---|
| Native and robust reporting and analytics included | |
|
| Data informed by 42M employees and over 1,100,000 clients | |
|
| Comprehensive and up-to-date benchmarking and intelligence for salary, overtime, turnover and organizational structure | |
|
| Capabilities | |
UKG2 |
|---|---|---|
| Number of clients | 1,100,000 | 80,000 |
| 2025 Innovative AI Award |
| |
| 75+ years as a leading payroll & HR partner |
| |
| Years positioned as Leader in Multi-Country Payroll (MCP) Solutions PEAK by Everest Group5 | 10 | 0 |
| Annual R&D Investment6 | $1.27B | $0.6B |
What Others Say
Before we moved to a full ADP solution, we used Kronos for HR and time management and integrated it with ADP payroll. Our key driver for moving to ADP was to have one system of record. With our previous provider... it could take 20 minutes just to enroll one employee in all of their requested benefits. With ADP Workforce Now, the HR managers are able to go to one spot and enroll an employee in benefits in only about two or three minutes.
Genevieve Gonnigan Corporate Director of Employee Relations and Development, Flying Food Group, LLC
What Others Say
We switched from our previous provider to ADP because we wanted a certain level of service and functionality that we weren’t getting. ADP is a comprehensive payroll and HR solution. There are items we outsource to ADP and they get done right and on time, and that's important for someone like me. Payroll, taxes, things like that have to happen. I can't worry that they're not going to get done on time.
Randy Pianin CEO, JAE Restaurant Group
Recent awards and recognition
At the heart of everything we do is our commitment to innovation, which has been
recognized by leading research firms and industry experts.
Hybrid Intelligent System
2025
2006–2025; 19 consecutive years
10 years
FAQs about ADP vs. UKG
Why should my business choose ADP over UKG?
Our unwavering service and support means you get the help you need, right when you need it. Our advanced data capabilities lead the industry, while our commitment to evolving technology like AI keeps you ahead of the curve. Being able to configure your system to your specification through ADP Marketplace and API Central gives you the power you need to scale at your own pace. And you’ll just get more peace of mind with ADP — we’re a sure thing, and our legacy proves it.
Is it easy to switch to ADP from my current payroll provider?
We can support your switch at any time, so you don't have to wait for a quarter or year-end to access the benefits of ADP. If you're already processing payroll, having your employee data and required documents ready will help ensure a smooth and efficient transition. To learn more, check out our helpful guidebook: Switching Payroll Providers Made Easy.
Does ADP offer third-party integrations? How does it compare to UKG?
Yes! With ADP, you can connect to hundreds of leading software applications. ADP's Marketplace includes integrations with ERPs, accounting solutions, time-tracking tools, POS systems, productivity platforms and more to support your evolving needs. You can explore the full list of integrations here.In contrast, UKG does not offer a marketplace for third-party integrations.
In contrast, UKG does not offer a marketplace for third-party integrations.
What kind of customer support does ADP offer, and how does it compare to UKG?
ADP offers fast, friendly and knowledgeable support starting from implementation and continuing throughout your relationship. You get direct access to certified service professionals Monday through Friday, 8:00 a.m. to 5:30 p.m. local time, plus 24/7 access to an exclusive online client community of over 50,000 users. ADP’s support team, backed by over 75 years of experience, is trained through an award-winning program and provides personalized assistance, continuous learning tools, and expert guidance.
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- ADP Named Market Leader for HCM Suites 2025 by ISG
- As of June 6, 2025 and is subject to change.
- Applicable for businesses with 1,000+ employees
- UKG doesn't offer single sign-on, single data input, single billing
- Leader Multi-Country Payroll (MCP) Solutions (10 years) PEAK by Everest Group
- R&D spend in 2024