ADP vs. UKG

See why ADP's all-in-one, cloud-based solution beats out UKG.

See where ADP beats out UKG

Award-winning technology in an all-in-one HR suite

Fully-integrated HR suite (HR, talent, time, benefits, payroll, recruitment, and learning management)
Benchmarking dashboards and intelligence for salary, overtime, turnover, and organizational structure informed by 30M employees
Single mobile app and user experience
General Ledger automation
Native, robust reporting and analytics
Top "Awesome New Tech" Awards2 5 2 (combined)
Top "HR Product" Awards3 5 1 (combined)

Flexible, open ecosystem

Industry-leading marketplace for third party integrations, offering single sign-on, single data input, and single billing
Best of breed partners, totaling over 560+ apps Only 250 partners4

Comprehensive service models

HR outsourcing (payroll, HR, and benefits)
In-house strategic advisory services
In-house implementation process for 100% of clients

Payroll expertise

Native global payroll
Years of experience in payroll industry 70+ 23

Employee engagement
Helps you get the most from your team

Top-ranked business mobile app5 #8 #87
Top-rated mobile app6 4.7/5 4.3/5

User satisfaction ratings

See how customers rated ADP Workforce Now® vs. UKG Pro on G2, the world's leading business software review platform, in three important categories7.

See the full report

TAILORED SERVICE AND IMPLEMENTATION

Service designed to get it right from implementation to optimization

ADP has extensive experience moving clients from UKG to ADP Workforce Now

We understand your needs upfront, provide an additional layer of support and provide continuous optimization of your HCM solution and organizational process refinement. Our goal is to enable you to achieve the business outcomes you intended to achieve when you invested in your HCM technology.

  • Data – migrate up to five years of historical data which includes check history, and ACA history into your HCM system.
  • Configuration and process optimization – dedicated ADP Technical Advisor on HCM product and processes to help ensure the system is optimally configured to fit your specific needs.
  • Tailored solution coaching – includes consultation and coaching on effective techniques and workflows, how-to advice to help employees and mangers utilize the HCM system efficiently, and practitioner mentoring and support.
  • Ongoing dedicated support – Our client success-based delivery model with deep HR, payroll, time, benefits and talent knowledge delivers a premier client experience.

Why ADP is the leading choice over UKG

Integration

A comprehensive list of third-party integrations

Easily connect ADP Workforce Now with hundreds of popular business software applications to support automation and efficiency. ADP's robust Marketplace includes ERPs, accounting solutions, time-tracking tools, point of sale (POS) systems, productivity platforms and more. You can view the full list here.

Although UKG offers a marketplace, they do not offer a true e-commerce experience and only offer 149 partner applications for UKG Pro.

Client Success Model

Dedicated partnership committed to lasting success

With ADP Workforce Now, you get in-house implementation support right from the start. Our dedicated specialists can tailor the solution for your unique needs. And with 70 years of experience, you can lean on our deep industry knowledge to help you navigate challenges that come your way.

ADP's expert service professionals train through an award-winning program. What's more? As an ADP client you will have access to continuous learning tools and training opportunities — from personalized learning at implementation to our myLearning@ADP course library, certifications, and more.

Unlike ADP, UKG leverages partners for implementation.

Pricing

Flexible pricing that can work for you

We know HR decision makers are faced with limited budgets and looking to prove ROI quickly. That's why ADP Workforce Now offers flexible options including unlimited monthly payroll runs with per employee per month pricing. See about our tiered packages to see which plan fits your business best.

UKG also offers a variety of plans.

Payroll

Manage payroll in just a few clicks

Midsized and enterprise businesses need confidence that their payroll software is reliable, robust and intuitive for all users. ADP’s advanced solution automates payroll and allows for secure viewing of employee-level payroll and tax information from any device, anywhere. And with multi-state as well as global payroll capabilities, freelance and independent contractor pay abilities, and our native paycard, Wisely, ADP has the tools you need to continuously evolve.

UKG does not have native global payroll.

HR Tools

Intuitive, advanced technology

From online recruitment with ZipRecruiter to background checks for prospective hires, ADP has the modern, intuitive solutions midsized and enterprise businesses depend on. Our top-rated mobile app puts the tools you need at your fingertips.

UKG also has a mobile app.

Analytics and Reporting

Easy, streamlined drag-and-drop reporting

Run reports quickly and get a single view of your workforce data. Choose from multiple prepackaged reports and visual dashboards or easily create a custom view. You can pull in data across multiple HR platforms without ever leaving your screen with ADP's unique and simple drag-and-drop reporting tool.

Benchmark your organization against others in your industry and geography with ADP's aggregated and anonymized peer data.

Learn how ADP's machine learning can help you easily uncover business-critical issues, patterns and trends from your payroll, time, human resources, talent and benefits data.

UKG does not have native reporting and analytics.

Top FAQs about ADP vs. UKG

Why is ADP better than UKG?

We deliver unmatched data insights that reveal critical business intelligence, patterns and trends, so you'll be ready to pivot for what comes next. With one source for all your payroll and HR data, our single-database solution can help your team quickly make sound decisions. Connect seamlessly to your existing tools and partners or hundreds of best-in-class, pre-integrated apps in the ADP Marketplace. And with our client success model that aligns with your business goals, we're accountable and invested in your growth and performance.

Is it easy to switch to ADP from my current payroll provider?

Switching to ADP is a breeze because we can support your switch at any time. You won't have to wait for a quarter or year-end to access the benefits of ADP. If you’re already processing payroll, having your employee data and required documents prepared will help ensure a smooth and rapid transition. To learn more, check out our helpful guidebook: Switching Payroll Providers Made Easy.

What services are included in pricing?

ADP offers several flexible options depending on your company's size as well as on its payroll and HR requirements, so you only pay for the plan you need. Compare packages to see which services and features fit your organization best.

What kind of customer support does ADP offer?

You can rely on ADP's fast, friendly, and knowledgeable customer service representatives to support implementation and beyond. We provide live and online support including direct access to certified service professionals Mon-Fri, 8:00 a.m. to 5:30 p.m. in your local time zone. We also offer 24/7 access to our exclusive online client community to network and connect with over 50,000 ADP clients and our expert moderators.

Getting started with choosing a new HR and payroll service provider?

HR leaders need the most capable tools and technology to succeed in today's changing business environment. Choose confidently with helpful resources from ADP.

HR evaluation tool: Best practices self-assessment

Tool

HR evaluation tool: Best practices self-assessment

9 tips for evaluating payroll providers

Guidebook

9 tips for evaluating payroll providers

Looking for a new payroll provider?

Switch to RUN Powered by ADP for easy payroll and 24/7 service.

800-225-5237

Your privacy is assured.

  1. As of September 7, 2021 and is subject to change.
  2. "Awesome New Tech" industry awards received 2015-2020.
  3. "Top HR Tech" industry awards received 2015-2020.
  4. As of October, 2021 and is subject to change.
  5. Based on rankings on the Apple App Store as of September 7, 2021.
  6. Based on rankings on the Apple App Store as of September 7, 2021.
  7. G2 review data from September 2021.