ADP vs. UKG
See why ADP's all-in-one, cloud-based solution beats UKG.
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See where ADP beats out UKG
When comparing ADP to UKG, you'll find an All-in-One cloud based HCM platform.
But here's how ADP Workforce Now® is simply better.
| Capabilities |  |
UKG1 |
|---|---|---|
|
Optimize your Investment with an Award-winning, |
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| Annual R&D Investment2 | $1.27B | $0.6B |
| Global payroll countries | 140 | 160 |
| Industry-leading marketplace for third party integrations, offering single sign-on, single data input and single billing3 |  |
 |
| Best-of-breed marketplace partners | 800+ Partners | 369 Partners |
| Instant access to secure APIs, tools, and resources for IT teams and developers | |
|
| Years positioned as Leader in Cloud-Based HR Transformation Services NEAT by Nelson Hall 4 | 3 | 2 |
| Years positioned as Leader in Multi-Country Payroll (MCP) Solutions PEAK by Everest Group 5 | 10 | 0 |
|
Analytics and Insights Trusted by the World "Build a stronger workforce to create better business outcomes" |
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| Native and robust reporting and analytics included: create custom reports on the fly and build meaningful dashboards that deliver insights to keep your business moving forward. | |
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| Comprehensive and up-to-date benchmarking and intelligence informed by 42M employees & over 1,100,000 clients for salary, overtime, turnover and organizational structure | |
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| No-fee, in-house strategic advisory services6 | |
|
| Diversity, equity & inclusion analytics with a simple Q&A format, and breakdowns by ethnicity, age, gender, disability or veteran status | |
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| Number of Clients | 1M+ | 0.085M |
| U.S.-based account service team with subject matter expertise designated to your business | |
|
| Managed Services & HR outsourcing (payroll, HR and benefits) | |
|
| Employee solution center: phone support for employee questions | |
|
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Employee experience and engagement |
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| Personalized lifestyle benefits: Employees choose from 150+ services that fit their lifestyle needs | |
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| Personalized benefit decision support: Health & lifestyle preferences help create a best-fit recommendation | |
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What Others Say
Before we moved to a full ADP solution, we used Kronos for HR and time management and integrated it with ADP payroll. Our key driver for moving to ADP was to have one system of record. With our previous provider... it could take 20 minutes just to enroll one employee in all of their requested benefits. With ADP Workforce Now, the HR managers are able to go to one spot and enroll an employee in benefits in only about two or three minutes.
Genevieve Gonnigan Corporate Director of Employee Relations and Development, Flying Food Group, LLC
What Others Say
We switched from our previous provider to ADP because we wanted a certain level of service and functionality that we weren’t getting. ADP is a comprehensive payroll and HR solution. There are items we outsource to ADP and they get done right and on time, and that's important for someone like me. Payroll, taxes, things like that have to happen. I can't worry that they're not going to get done on time.
Randy Pianin CEO, JAE Restaurant Group
Employee and manager self-service made easy with ADP's top-rated mobile app
Give employees and managers convenient access to payroll, time and attendance, benefits and other vital HR information — saving valuable time and encouraging engagement all around.
TAILORED SERVICE AND IMPLEMENTATION
Service designed to get it right from implementation
to optimization
ADP has extensive experience moving clients from UKG to ADP Workforce Now
We understand your needs upfront, provide an additional layer of support and provide continuous optimization of your HCM solution and organizational process refinement. Our goal is to enable you to achieve the business outcomes you intended to achieve when you invested in your HCM technology.
- Data – migrate up to five years of historical data which includes check history, and ACA history into your HCM system.
- Configuration and process optimization – dedicated ADP Technical Advisor on HCM product and processes to help ensure the system is optimally configured to fit your specific needs.
- Tailored solution coaching – includes consultation and coaching on effective techniques and workflows, how-to advice to help employees and managers utilize the HCM system efficiently, and practitioner mentoring and support.
- Ongoing dedicated support – Our client success-based delivery model with deep HR, payroll, time, benefits and talent knowledge delivers a premier client experience.
Why ADP is the leading choice over UKG
Integration
A comprehensive list of third-party integrations
Easily connect ADP Workforce Now with hundreds of popular business software applications to support automation and efficiency. ADP's robust Marketplace includes ERPs, accounting solutions, time-tracking tools, point of sale (POS) systems, productivity platforms and more. You can view the full list here.
Although UKG offers a marketplace, they do not offer a true e-commerce experience and only offer 369 partner applications.
Client Success Model
Dedicated partnership committed to lasting success
With ADP, you get in-house implementation support right from the start. Our dedicated specialists can tailor the solution for your unique needs. And with over 75 years of experience, you can lean on our deep industry knowledge to help you navigate challenges that come your way.
ADP's expert service professionals train through an award-winning program. What's more? As an ADP client you will have access to continuous learning tools and training opportunities — from personalized learning at implementation to our myLearning@ADP course library, certifications, and more.
Unlike ADP, UKG leverages partners for implementation.
Pricing
Flexible pricing that can work for you
We know HR decision makers are faced with limited budgets and looking to prove ROI quickly. That's why ADP Workforce Now offers flexible options including unlimited monthly payroll runs with per employee per month pricing. See about our tiered packages to see which plan fits your business best.
UKG also offers a variety of plans.
Payroll
Manage payroll in just a few clicks
Midsized and enterprise businesses need confidence that their payroll software is reliable, robust and intuitive for all users. ADP’s advanced solution automates payroll and allows for secure viewing of employee-level payroll and tax information from any device, anywhere. And with multi-state as well as global payroll capabilities, freelance and independent contractor pay abilities, and our native paycard, Wisely, ADP has the tools you need to continuously evolve.
UKG has multi-country payroll outsourcing.
HR Tools
Intuitive, advanced technology
From online recruitment with ZipRecruiter† to background checks for prospective hires, ADP has the modern, intuitive solutions midsized and enterprise businesses depend on. Our top-rated mobile app puts the tools you need at your fingertips.
UKG also has a mobile app.
Analytics and Reporting
Intuitive reporting and insights at your fingertips
Reporting
Run reports quickly and get a single view of your workforce data. Choose from multiple prepackaged reports or easily create a custom view. You can access data from multiple ADP Workforce Now pages all in one place and easily add it to your report. Plus, you can even build charts and graphs to help you analyze the data and reveal trends.
Analytics and Benchmarking
ADP Workforce Now’s guided analytics experience makes it easy to answer common business questions and easily identify patterns and trends across HR, payroll, time and attendance, talent, and benefits. Benchmark your organization against others in your industry and geography with ADP's aggregated and anonymized peer data.
UKG does not have native reporting and analytics.
Top FAQs about
ADP vs. UKG
Why Choose ADP over UKG?
We deliver unmatched data insights that reveal critical business intelligence, patterns and trends, so you'll be ready to pivot for what comes next. With one source for all your payroll and HR data, our single-database solution can help your team quickly make sound decisions. Connect seamlessly to your existing tools and partners or hundreds of best-in-class, pre-integrated apps in the ADP Marketplace. And with our client success model that aligns with your business goals, we're accountable and invested in your growth and performance.
Is it easy to switch to ADP from my current payroll provider?
Switching to ADP is a breeze because we can support your switch at any time. You won't have to wait for a quarter or year-end to access the benefits of ADP. If you’re already processing payroll, having your employee data and required documents prepared will help ensure a smooth and rapid transition. To learn more, check out our helpful guidebook: Switching Payroll Providers Made Easy.
What services are included in pricing?
ADP offers several flexible options depending on your company's size as well as on its payroll and HR requirements, so you only pay for the plan you need. Compare packages to see which services and features fit your organization best.
What kind of customer support does ADP offer?
You can rely on ADP's fast, friendly, and knowledgeable customer service representatives to support implementation and beyond. We provide live and online support including direct access to certified service professionals Mon-Fri, 8:00 a.m. to 5:30 p.m. in your local time zone. We also offer 24/7 access to our exclusive online client community to network and connect with over 50,000 ADP clients and our expert moderators.
Getting started with choosing a new
HR and payroll service provider?
HR leaders need the most capable tools and technology to succeed in today's changing
business environment. Choose confidently with helpful resources from ADP.
Tool
HR evaluation tool: Best practices self-assessment
Guidebook
9 tips for evaluating payroll providers
Demo
Experience superior
HR tech
- As of March 25, 2025 and is subject to change.
- R&D spend in 2024
- UKG doesn't offer single sign-on, single data input, single billing
- Leader Cloud-Based HR Transformation Services (2020 - 2023) NelsonHall NEAT Assessment
- Leader Multi-Country Payroll (MCP) Solutions (10 years) PEAK by Everest Group
- Applicable for businesses with 1,000+ employees