If you have been affected by COVID-19 events and need your past pay information in order to file for unemployment, please follow these instructions:
Download the Free Mobile App
Select New? Get Started and follow the instructions
If you are unable to download the mobile app please follow these instructions:
What you can do if you are unable to access your pay information:
If you are unable to log in to the system, you do not have an active profile in our system. This may be because your employer has not turned on self-service access for your company. ADP cannot switch on access to your information, only your employer can turn it on. If you can’t log in to ADP’s mobile app, contact your employer. Your employer is required to provide you with your pay and W-2 information.
If you are unable to contact your employer/former employer, you can reach out to your state labor department for assistance. A list of state labor departments is available here.
If you have questions, please try and contact your former employer. ADP does not provide live support for employees of ADP clients.