Support for Employees of ADP Clients

Frequently Asked Help & Support Questions

Form W-2s & 1099s

Printed Copies: Your employer should provide your Form W-2 and 1099 by January 31. Read more in our Form W-2 and 1099 Guide for Employees.

Online Access: If your current employer has given you online access to view your pay information, you can log into login.adp.com to view your W-2 online. If you have not previously logged into an ADP product with your current employer, please ask your company Human Resources or Payroll department for the registration code to sign up for online access. ADP cannot provide you with a registration code.

Form W-2 Errors/Issues

Questions / Errors: If you have questions about your Form W-2 or Form 1099, or the information on your form is incorrect, please contact your company’s Payroll or HR department, or read our Form W-2 and 1099 Guide for Employees.

Form 1095-C

Printed Copies: Your employer should provide your Form 1095-C on or around January 31st. Read more in our Form 1095-C Guide for Employees.

Questions: If you have questions about your Form 1095-C, Visit our Form 1095-C Guide for Employees.

Errors: If the information on your Form 1095-C is incorrect, please contact your company’s Payroll or HR department.

ADP Paystub / Paycheck

Questions / Errors: Please contact your employer’s payroll department. They are the only ones that can correct any errors on your paycheck. To protect your privacy, ADP is not authorized to access your payroll information.

Online Access: If your company has given you online access to view your paycheck, login at login.adp.com. If you have never logged in before, ask your employer if they allow online access and request the registration code to sign up. Only your employer can give you online access. ADP cannot provide you with a registration code.

Login and Technical Issues

Trouble Logging In?

  • Never logged in before?
    • If you have never logged in before, ask your employer if they allow online access and request the registration code to sign up. Only your employer can give you online access. ADP cannot provide you with a registration code.
  • Trouble logging in?
    • If you have previously logged in with your current employer, access your account at login.adp.com.
    • Your employer controls your access to the portal so if you are unable to access your account, please contact your company Payroll or HR department for assistance.

Locked Out

Locked Out? If you exceed the number of login attempts, please contact your employer’s payroll or HR contact for assistance. Your privacy is valued and for your protection, ADP is not authorized to reset your portal access. If your administrator is unsure how to reset your access, please have them contact their service center for help.

For more information, visit the ADP Login Help page.

Additional Support Topics

401(k) and Retirement 800-695-7526     Participant Login     Help & Support
Background Check If you are an applicant with questions about your background check report, or you want to request a file disclosure, or wish to dispute information in your background check report, please call 800-367-5933.
Paycards (Aline Card by ADP®/TotalPay) 877-237-4321     Activate a Card     Paycard Login     Help & Support
Global Cash Card 888-220-4477     Paycard Login     Help & Support
Wisely Card by ADP® 866-313-6901     Paycard Login     Help & Support
ADP TotalSource® TotalSource Login     Help & Support
W-2 and 1099 Your employer should provide your Form W-2 and 1099 by January 31. You can view your W-2 online after this date. If you have questions about your Form W-2 or Form 1099, please contact your company’s payroll or benefits department. If you have questions about how to view your W-2 online or are an employee of a former ADP client who is no longer in business, please see our Form W-2 and 1099 Guide for Employees.
Wage Garnishment 866-324-5191
Workers’ Compensation 800-524-7024