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case study

How Genesis Gaming transformed its approach to HR, payroll, benefits and talent management

Founded in 1999, Genesis Gaming Solutions, Inc. develops innovative hardware and software solutions for casino pit and poker room management. Director of Operations, Kylie Sandberg, has witnessed firsthand the evolution of the company and its mission to exceed customer expectations in a rapidly growing industry.

Before ADP Comprehensive Talent, we had high voluntary turnover rates and disjointed processes. ADP has helped us build job descriptions and train our managers to be more accountable, and that has helped us save significant amounts of direct and indirect employee expenses. Now, we get qualified applicants, and I don’t waste my time anymore. And I’m proud to say that our voluntary turnover is significantly lower this year than ever before.

Kylie Sandberg, Director of Operations
Genesis Gaming Solutions, Inc.

Challenges

  • Without a designated HR person, HR and talent management was a constant scramble
  • Cumbersome paper processes made essential company tasks slower and prone to error and compliance risks
  • High turnover rates made recruiting a constant expense and added stress to existing employees

How ADP helped

  • By partnering with ADP® Comprehensive Services, Genesis Gaming transformed its entire company culture, drastically reducing turnover and enhancing employee satisfaction, leading to a more productive and positive workplace for everyone.

ADP Solutions

  • ADP® Comprehensive Services

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