Elfering Accounting is a privately owned accounting practice that offers bookkeeping services for individuals and businesses, payroll services for businesses, and individual and business tax returns. When the software from a previous vendor continually caused embarrassment and frustration, owner Vickie Elfering knew she needed to find a more reliable solution to help her manage her business and service her clients.

Having my clients set up on workers’ compensation through ADPIA has helped relieve the headache of dealing with audits or policies being canceled — those situations are painful.

Vickie Elfering, Owner
Elfering Accounting

Challenges

  • Running payroll with QuickBooks was more challenging than it needed to be and made her business look bad.
  • Her clients sometimes missed paying insurance bills, resulting in their coverage being dropped.

How ADP helped

  • With RUN Powered by ADP, payroll is quick and easy and brings peace of mind.
  • With her client's workers' compensation insurance set up through ADPIA, there are no more missing payments because it gets paid when they run payroll.

Nothing ‘quick’ about it

When I was using QuickBooks, I simply didn’t like it. And there’s nothing quick about it. It was more challenging than it needed to be and was making my business look bad. When I first started my business several years ago, I considered using ADP because it had everything I was looking for in payroll software. However, I couldn’t afford it at the time. But a particular incident last year made it clear that QuickBooks was not for me. When we moved from a desktop to an online version, wages from the desktop version were not imported correctly with the payroll transfer. As a result, year-end forms and W-2s were wrong. It took me longer to fix the resulting problems than it took to do the transition. I hoped for an easy payroll process but didn’t find that with QuickBooks.

The switch to ADP brings peace of mind

With QuickBooks, I used to spend an hour on payroll because after entering the information, I’d still have to go back and check if the hours were correct in two different sections. With RUN Powered by ADP, there’s none of that. Everything is so much easier and quicker. Looking back, I don’t know why I did not start using it sooner. Compared to what I had before, I have complete peace of mind.

Introduced to ADPIA

Not long after I started payroll, I was introduced to ADPIA and our wholesale relationship specialist, Dominic. He’s excellent to work with. Workers’ compensation insurance is one of my business’s greatest successes. Getting real-time quotes for my clients through ADPIA helps make decisions easier. And others I’ve switched over have probably saved half, if not more, of what they previously paid. One of my clients paid almost $8,000 in workers’ compensation, and Dominick returned with a quote closer to $3,000. You can imagine how happy that client was to hear that.

No more headaches

Having my clients set up on workers’ compensation through ADPIA has helped relieve the headache of dealing with audits or policies being canceled — those situations are painful. I’ve had clients miss paying their insurance bill, resulting in their insurance being dropped. Having to get them reactivated requires a lot more work.

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