case study

An exercise in teamwork: How ADP® strengthened HCM at Gold’s Gym

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Gold’s Gym is a fitness industry titan, renowned for its vast network of fitness centers and commitment to workforce management and client services. Sporting a corporate-owned and franchise presence across the United States and around the world, Gold’s boasts an iconic heritage of bodybuilding, strength training, convenience and community engagement. Its journey with ADP Lyric HCM marks a pivotal shift to a human capital management (HCM) system that helped strengthen its HR and workforce management.

The analytics are powerful. We’ve used the benchmarking tools to find salaries, you can run all kinds of reports for turnover and we create dashboards so our CEO, vice presidents and district managers can view turnover rates at any time.

Susan Parks, Senior HR Director
Gold’s Gym

Challenges

  • Encountered the complexities of managing a global workforce
  • Payroll leader changes
  • Need for ability to execute and replicate important processes
  • Finding an HCM system that could adapt to the company’s sophisticated needs, including managing varying pay rates

How ADP Helped

  • Adaptability and scalability: The implementation of ADP Lyric HCM
  • Efficient operations: ADP Lyric HCM eliminated one day from Gold’s payroll
  • Empowerment through technology: Gold’s took advantage of ADP Lyric HCM
  • Continual engagement and feedback: Regular conversations between Gold’s

ADP Solutions

  • ADP Lyric HCM

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