Headquartered in Portland, Energy Trust of Oregon is a nonprofit organization dedicated to helping utility customers save energy and generate renewable power. Founded in 2002, Energy Trust has seen its workforce grow from just a dozen employees to over 120. With headcount increasing, HR Business Partner, Nicole Stolarik, and Compliance Manager and Payroll Administrator, Cheryl Gibson, knew it was imperative to streamline processes— especially for their new hires. With the help of Decision Support through ADP Workforce Now®, they found that much needed time savings and improved efficiencies within their onboarding process.
There were just so many steps and so many HR employees involved. We wanted to save time, improve data collection and deliver a better experience for both our new employees and HR team. And with the help of Decision Support, we did.
HR Business Partner
Energy Trust of Oregon
- Energy Trust of Oregon was growing quickly, and they needed a way to streamline processes, especially when onboarding new employees.
How ADP helped
- ADP Workforce Now Decision Support helped them create onboarding efficiencies for both practitioners and new employees.
Why Decision Support with ADP
Nicole Stolarik: We saw the need for Decision Support while planning our growth. With a paper-based onboarding and benefits selection process, it was clear there was room for improvement. New hires would complete what seemed like piles of paperwork, and our HR team would review and forward it over to our payroll manager. There were just so many steps and so many HR employees involved. We wanted to save time, improve data collection and deliver a better experience for both our new employees and HR team. And with the help of online benefits enrollment with Decision Support, we did.
Cheryl Gibson: We’ve already hired more people in the first few months of this year, versus what were hired for all last year. With a very small HR team supporting a workforce that’s about 95 percent remote, and with plans to expand into other states, we wanted a process that catered to the hybrid workforce. That’s why we introduced ADP’s self-service onboarding and benefits modules. And we haven’t looked back.
On employees using Decision Support
Nicole: We’re only three months into using Decision Support, but it’s already reduced the amount of time we spend onboarding. For new hires, it helps get one of the more complex onboarding processes completed even before day one - that’s benefits plan selection. When evaluating a benefits plan, there’s a lot to consider. After all, each family’s requirements are unique. ADP’s Decision Support helps them go at their own pace, carefully weighing which plan best meets their needs. It makes onboarding easy and is a great way to welcome employees into the organization.
Those who are new in their careers often have a lot of questions about healthcare plans and having a recommendation is great because it helps them decide which plan best meets their needs. While I tend to deliver a 30-minute overview of the process, employees have told me that Decision Support is straightforward, easy to navigate and takes the guesswork out of choosing a benefits plan.
Cheryl Gibson: We had an employee who was retiring next year and she didn’t know during open enrollment if she should stay with her current plan or switch. I suggested she take advantage of Decision Support within the enrollment process to help her decide which plan would be best for her needs. Decision Support offers a great, unbiased reference point.
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