HR powered by people. Accelerated by ADP Assist Agents.
Our agents are made to connect actions and information across departments, roles and workflows so your team can do more of the people-focused work they love.
AI that’s purpose-built for HR & payroll
ADP Assist agents are being built to simplify, improve and complete the specific tasks that slow your team down every day.
Simple agents
Capable of handling routine tasks like updating an address or personal info.
Advanced agents
Perform multi-step processes, like catching and resolving weekly payroll variances.
Autonomous agents
Can manage complex workflows from start to finish, looping in people where it makes sense.
Think. Plan. Act.
Powered by a trusted, multi-generational workforce dataset, ADP Assist brings agentic AI into everyday workflows — working alongside practitioners, managers, employees and IT to connect the dots and keep work moving.
- Surface insights, complete tasks and support faster day-to-day work
- Connect intelligence across silos to turn data into coordinated action
- Understand context and intent to identify what’s needed and guide next steps
- Recognize patterns across interactions to anticipate what comes next
Put ADP Assist Agents to work for HR, payroll practitioners and employees
Analytics & Insights
Empower employees with greater insight and understanding of their pay
Challenge
HR leaders, employees and managers have access to workforce and pay data — but limited clarity on how to interpret it in day-to-day decisions.
Agent in action
Agents help people understand pay and workforce-related information by explaining context, surfacing relevant details and clarifying how changes may affect outcomes.
Outcome
Employees feel more confident in their pay, while managers and HR spend less time answering questions and pulling reports.
HR, Compliance, Benefits
Lighten the burden on HR with fast answers on company policies
Challenge
HR teams manage policies across HR, benefits and compliance while answering constant employee questions that pull them away from strategic work.
Agent in action
Agents review company policies, benefits details and compliance guidelines and provide employees with clear answers aligned to organizational rules.
Outcome
Employees get fast, consistent guidance. HR reduces repetitive questions and compliance risk, saving nearly 19,000 minutes of work across 600+ organizations in a single month.*
*ADP internal data, April 2025 to May 2025
Payroll & Time
Save time and improve the accuracy of payroll
Challenge
Payroll accuracy depends on clean time data, yet practitioners spend up to 90 minutes per cycle resolving variances.
Agent in action
ADP agents identify payroll and time-related variances, explain what changed and guide practitioners through resolution with timely, contextual prompts.
Outcome
Practitioners are able to approve payroll faster and can be more confident that nothing has been missed.
Built for HR, but made with IT in mind
Keeping HR and payroll moving shouldn’t slow down IT. From ADP platforms to third-party tools, ADP Assist Agents easily integrate everywhere that work gets done.
- Integrate across your HR tech stack to build a scalable, intelligent ecosystem
- Anticipate needs and enable 24/7 self-service to reduce IT and HR support load
- Adapt to existing workflows and tools, improving how work gets done without adding IT overhead
- Protect personal data and infrastructure with advanced security intelligence, while trusted data improves accuracy and reduces risk
Insights from ADP experts
Navigating AI regulations at work
Helena Almeida, Vice President, Managing Counsel
Best practices for leaders navigating the fast-evolving landscape of AI regulations.
AI & the Future at Work: A Workforce Newsroom Special Report
Jason Albert, Global Chief Privacy Officer | Helena Almeida, Vice President, Managing Counsel | Amin Venjara, Chief Data Officer
ADP experts break down how AI and emerging tech trends are transforming work and what’s next for employers and employees.
Tech in Action: ADP Assist transforms HR data into insights
Naomi Lariviere, Chief Product Owner
See how ADP Assist provides valuable and contextual insights that touch every aspect of HR.
AI at Work: Staying ahead of emerging regulations
Helena Almeida, VP, Managing Counsel | Jason Albert, Global Chief Privacy Officer
Best practices for leaders navigating the fast-evolving landscape of AI regulations.
Insights in Action: The potential of AI at work
Sreeni Kutam, President, Global Product & Innovation | Virginia Magliulo, President, Employer Services International | Dr. Nela Richardson, Chief Economist
Insights from top leaders on how to navigate emerging AI technologies in the workplace.
Insights in Action: Vision for the future of work
Sreeni Kutam, President, Global Product & Innovation | Virginia Magliulo, President, Employer Services International | Dr. Nela Richardson, Chief Economist
A forward-looking discussion on how AI is shaping the future of work.
Resources to make the most of AI
Generative AI and the future of work
The Impact of Artificial Intelligence in Business
Generative AI for HR: Keeping the Human in Human Resources
AI Is About To Supercharge the HR Department
