Bill Cushard is a training industry professional specializing in enterprise software training and adoption. Bill is co-author of the book, "Critical Skills All Learning Professionals Can Put To Use Today," and covers the intersection of learning, enterprise software adoption and customer success. His work has appeared in Employee Benefits News, the HumanCapitalist, Business Insider, Software Development Times, the Executive Magazine, and several other blogs. He has also given talks at numerous conferences. Bill takes his experience as a corporate educator to write articles that are entertaining, educational and practical.