FirstGroup America Outsources HCM Services to Drives Business Success

FirstGroup America, a subsidiary of FirstGroup plc, is the leading transport operator in North America employing nearly 100,000 employees. FirstGroup America was looking for a HCM provider that is scalable and can handle the volume of their employees, and ensure employees are paid accurately and on-time. They were looking to enable their HRIS team to focus on broader strategic issues that can deliver greater impact for the company. FirstGroup America partnered with ADP to manage the day-to-day HR operations which enables their employees to become more efficient in servicing their customers.

Frank Gottschall , Vice President of Benefits , FirstGroup America