case study

Year Up brings intelligence and optimization to HR, pay and time

Headquartered in Boston, Massachusetts, with 26 locations across the U.S., Year Up supports young adults in their reaching their full potential by providing higher education and career-building skills.

ADP sees, hears and values their clients as though they were their own employees. That’s what makes me stay and appreciate ADP as a resource, a tool and as an organization.

Karen Hall, Payroll Analyst
Year Up

Challenges

  • Year Up was struggling with disparate systems that were highly manual and prone to error.

How ADP helped

  • Year Up optimized their usage of ADP Workforce Now, improving and streamlining their HR, payroll and time and attendance processes.

ADP Solutions

  • ADP Workforce Now

Integrating the puzzle pieces of ADP for optimal use

One of Heil’s first initiatives at Year Up was to integrate disparate HR and payroll systems and upgrade their ADP platform to the most current version. The company had invested in ADP tools long before Heil entered her role, but HR and payroll sides were not integrated, and little work had been done to optimize the use of ADP Workforce Now’s wide-ranging tools and resources.

Heil shares, “Often companies buy integrated HRIS systems but don’t really understand the features or how to maximize their value. ADP is a great system, which I’ve used at previous companies. So, my task was to go in and see how we could take our usage to the next level”

Streamlining the time and attendance process

Within HR and payroll, the company was most eager to streamline their time and attendance process. When Heil first arrived at Year Up, outside of tracking time and attendance, the system wasn’t getting much use.

“You need to let the system do the work for you and set it up to automate most of the process,” says Heil. “My first step, was to activate ADP Workforce Now’s time-off request module and workflow notifications.”

If an employee has not entered their time, they’re reminded via an automated email. This significantly reduces the amount of manual work and follow-up required to keep things running smoothly, lessening the load on managers and allowing employees to rest easy.

“Utilizing workflow notifications reduced the manual work for our team and empowered employees to enter in their hours and manage time off. This helped bridge all the gaps, avoid any missed pay and kept everyone accountable.”

Empowering employees with on-the-go access

ADP Workforce Now’s mobile app has been a game changer for the Year Up team, enabling employees to conveniently access and manage HR and payroll information from their phone. Tax forms and direct deposit information is easily updated. Employees can enter in their time, check pay statements and even complete open enrollment, all with the touch of a button.

“One of the main pain points for any payroll professional is making sure you have all your time cards entered on time and correctly, and ensuring managers have reviewed and approved those time cards,” says Heil, “ADP Workforce Now makes it so much easier with a seamless, integrated time and attendance solution. Your people can enter and manage their time from the mobile app — whether they’re on-site, on-the-go or on vacation.”

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