case study

Remaining focused on wellness helped by ADP®

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Elements Massage faced challenges often seen by many small businesses — juggling multiple responsibilities, including finances, marketing, hiring and more. RUN Powered by ADP helps make it easy to run payroll, resulting in one less thing to worry about and keeping their focus on providing customers with an experience that benefits and promotes health and wellness.

What I love about RUN is how simple it is to process my payroll, removing that worry from week to week. RUN’s phenomenal tools and resources help me solve my problems quickly whenever I encounter an issue. It makes being a small business owner easier.

Shalena Brown-Best, Owner and CEO
Elements Massage

Challenges

  • Hiring and retaining qualified employees
  • Communicating company policies, procedures and expectations

How ADP helped

  • ADP’s data-driven salary insights helped establish competitive salaries that allow them to hire confidently
  • The Employee Handbook Wizard made creating a professional-quality employee handbook easy in a few simple steps

ADP Solutions

  • RUN Powered by ADP

The simplicity of using RUN

Having ADP in their corner helps provide confidence, knowing that ease of use is the standard to expect from using RUN and help is available whenever needed. With its easy-to-navigate interface, the streamlined experience makes managing payroll and HR issues less stressful. “What I love about RUN is how simple it is to process my payroll, removing that worry from week to week. RUN’s phenomenal tools and resources help me solve my problems quickly whenever I encounter an issue. It makes being a small business owner easier,” says Brown-Best.

Keeping focused on the guest experience

Providing guests with a premium experience starts with Elements team members. The company is proud of its reputation for providing first-class services. Delivering on that expectation requires eliminating potential distractions for the staff. With access to the ADP Mobile app, employees enjoy the benefits of having the services they need at their fingertips, when and where they need them.

Recruiting and hiring driven by data

Finding and retaining employees who are integral to the services provided by Elements Massage is always a top-of-mind consideration, and ADP delivers the tools to help position itself as an employer of choice with exclusive data-driven salary insights to help hire with confidence. Adds Brown-Best, “I recently started using RUN’s salary benchmarking tool, and it’s been great. Ensuring I’m competitive for positions in my area is critical for successful recruiting and hiring.”

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