Elements Massage is a leading wellness brand dedicated to helping people live healthier, happier lives through personalized therapeutic massage. With a strong focus on delivering exceptional client experiences, the business relies on efficient back-office operations to keep teams focused on what matters most.
RUN makes being a small business owner easier.
Shalena Brown-Best,
Owner and CEO
Elements Massage
| Challenge | ADP capability | What we did | Result |
|---|---|---|---|
| Manual payroll and HR administration increased the burden on a small wellness business owner. | RUN Powered by ADP® | Simplified payroll processing and HR administration through RUN Powered by ADP. | Reduced administrative stress and made weekly payroll simple to process, giving the owner more capacity for other business needs. |
| Creating and communicating comprehensive employee policies was difficult for a small business owner. | RUN Powered by ADP® | Simplified handbook creation with the Employee Handbook Wizard, including business-specific information, legal review and revisions. | Made comprehensive handbook creation fast and easy while supporting legal review and clearer policy communication. |
| Hiring and retaining qualified employees was a challenge for a small massage therapy and wellness business. | RUN Powered by ADP® | Provided recruiting tools and data-driven compensation benchmarking within RUN Powered by ADP. | Helped the business stay competitive in hiring and supported more informed recruiting and compensation decisions. |
How can a small wellness business reduce payroll and HR administration?
A small wellness business can reduce payroll and HR administration by bringing routine payroll, employee access and practical HR tools into one platform. Elements Massage, a massage therapy and wellness business in McKinney, Texas with 6–10 employees, used [RUN Powered by ADP](https://www.adp.com/what-we-offer/products/run-powered-by-adp.aspx) to simplify weekly payroll while supporting handbook creation, recruiting and compensation benchmarking. The owner described manual payroll and HR work as inefficient and stressful before using the platform. Consolidating these workflows reduced administrative pressure and gave the owner more time to address other business needs. This approach can help similarly sized service businesses protect time for customers and growth.
How does employee self-service help a small service business?
Employee self-service helps a small service business by allowing employees to find routine personal and payroll information without relying on the owner for every question. Elements Massage, a Texas massage therapy and wellness business with 6–10 employees, used ADP Mobile Solutions through RUN Powered by ADP so team members could access information on their own time. This reduced distractions for employees and saved the owner time that would otherwise be spent answering questions. For other small service businesses, mobile self-service can preserve management capacity while helping employees stay focused on the client experience.
Can a small business create an employee handbook more efficiently?
A small business can create an employee handbook more efficiently with a guided tool that incorporates company-specific information and supports review and revision. Elements Massage, a small massage therapy and wellness business, used the Employee Handbook Wizard available with RUN Powered by ADP to create a comprehensive handbook. The owner reported that adding business information was fast and easy and that the tool made legal review and revisions easier where needed. For small employers without a large internal HR team, guided handbook creation can improve policy communication while reducing the effort required to assemble and maintain the document.
