The accounting profession is at a defining moment. Client expectations are rising, capacity constraints are intensifying and firms are being asked to deliver more strategic guidance than ever. This guidebook examines how AI is reshaping that landscape—not by replacing accountants, but by giving them more space to apply their judgment, strengthen client relationships and deliver higher value insights.
Drawing on insights from ADP’s inaugural AI Forum, it outlines the key industry forces at play, the stages of AI maturity and practical steps firms can take to adopt AI responsibly while keeping people at the center of the journey.