case study

Scoring Superior Support and Service

Discover how Pacers Sports and Entertainment received the support and service needed from ADP® to help manage its payroll complexities and around-the-clock operations.

With Nick [our dedicated account manager], I don't have to re-explain things. He knows our business, and he is part of our team.

Michella Jameson, Payroll Specialist/HR Generalist
Pacers Sports and Entertainment

Challenges Pacers Sports and Entertainment faced:

  • Efficiently managing 10 different company codes and other payroll complexities
  • Receiving the level of support and service needed for their intricate organization
  • Finding time to spend developing employees and increasing engagement

How ADP helped:

  • Provided a dedicated account manager to provide support and help with their needs
  • Created efficiencies within the HR department, which allowed more time to focus on employees

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