case study

Talent Management

Find out how ADP Workforce Now® helped Reading Cooperative Bank (RCB) to streamline their recruiting and benefits administration practices, allowing hiring managers to be more involved and employees to self-manage their benefit elections.

Right now, if ADP says to me, ‘We are going to have this new product. We are going to do it,’ I totally trust that they're going to do it, and I trust it's going to be seamless. I'm looking forward to a whole lot of new products coming out of ADP that will make me look like a hero.

Maxine Hart

Maxine Hart, Chief Human Resources Officer (CHRO)
Reading Cooperative Bank

Challenges RCB faced:

  • Recruitment and employee benefits management processes that overwhelmed HR
  • Talent acquisition for branches in diverse socio-economic communities
  • Staff scheduling based on actual transaction trends

How ADP helped

  • Recruitment module allows hiring managers to partner with HR in candidate hiring and selection process with quicker turnaround to bring in new talent
  • New employees can sign up for and manage their own benefits selection, without HR intervention
  • Data from Workforce Now supports strategic decision-making and monthly reporting

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