Designer Brands is one of the world’s largest designers, producers and retailers of footwear and accessories. Its brands include everyday household names like Keds, Hush Puppies and Vince Camuto®, as well as Jessica Simpson® and Lucky Brand® footwear licenses.
As benefits manager, Erin Penland is responsible for managing benefit programs, leaves of absence, retirement benefits and benefits compliance for all U.S. associates. Her lean team of three also manages all in-house benefits communications, including a monthly newsletter, so she relies on her vendor partners, like ADP, to help keep everything moving.
The service experience can make or break a vendor-client relationship. Our proactive monthly reviews have made a difference in correcting errors as they happen, so we don’t wind up receiving penalties. I can’t imagine leaving all this until year-end to sift through.
Erin Penland,
Benefits Manager
Designer Brands
Challenges
- ACA data management and hygiene were complex due to tracking and loading information manually and labor intensive.
- Year-end ACA audit made the process difficult to manage.
- Danger of failing to offer coverage on a timely basis opened the door to the risk of receiving ACA penalties.
How ADP Helped
- Proactive penalty management and dedicated ACA support
- Data insights that save time
- Going green to achieve greater efficiency
- Avoiding slip-ups in compliance with ADP
ADP Solutions
- ADP SmartCompliance® Health Compliance
