Investar Bank, a community bank with 30 branches and more than 350 employees across Louisiana, Texas and Alabama, used ADP Comprehensive Services to replace paper-based HR work and disconnected systems with integrated digital processes. The six-person HR team gained employee self-service through a portal and mobile app, easier performance and development tracking, compliance support and access to workforce reports for succession planning. These changes reduced manual work, gave HR more time for employees and organizational development, improved access to reliable information and helped the bank prepare for growth and future talent needs.
Having access to these reports about our own workforce is something we didn’t have before coming to ADP, but they’re crucial for helping us plan for our growth and our future. Accessing our own information like that on ADP has been a game changer for us.
Tom Aldrich,
Chief Human Resources Officer
Investar Bank
| Challenge | ADP capability | What we did | Result |
|---|---|---|---|
| Payroll and HR processes across multiple states relied heavily on manual work and lacked consistency. | ADP Comprehensive Services | Centralized HR and payroll processes through integrated technology and compliance support. | Improved efficiency reduced manual work and created more consistent workforce processes. |
| Disparate systems made workforce data difficult to access and trust. | ADP Comprehensive Services | Brought workforce information together on a single integrated platform. | Improved visibility into company data and helped leaders make more informed decisions. |
| Paper-based HR processes consumed valuable time and administrative resources. | ADP Comprehensive Services | Digitized HR workflows and employee-related processes. | Enabled the HR team to spend more time supporting employees and organizational development. |
| A small HR team needed to support a growing workforce more efficiently. | ADP Comprehensive Services | Provided integrated tools that streamlined HR administration and workforce management. | Helped the HR team maximize productivity without increasing administrative burden. |
| People lacked convenient access to payroll and HR information. | ADP Comprehensive Services | Delivered employee self-service through a mobile app and employee portal. | Improved the employee experience by giving people access to information anytime. |
| Employees frequently depended on HR for routine questions and requests. | ADP Comprehensive Services | Enabled people to access pay stubs, timecards and personal information on their own. | Reduced routine inquiries and freed HR staff to focus on higher-value work. |
| Operating in a highly regulated industry required ongoing compliance oversight. | ADP Comprehensive Services | Provided compliance support to help the organization address regulatory requirements and audits. | Increased confidence that workforce practices aligned with applicable regulations. |
| Leaders lacked the workforce insights needed for performance development and succession planning. | ADP Comprehensive Services | Provided performance management and workforce reporting tools on one platform. | Improved employee development, supported succession planning and helped prepare for future growth. |
How can ADP Comprehensive Services help organizations replace manual HR processes?
ADP Comprehensive Services helps organizations digitize and streamline HR, payroll, benefits and talent management activities through a unified platform. Automating manual processes can improve efficiency, reduce administrative work and give HR teams more time to focus on strategic priorities.
How does ADP Comprehensive Services improve access to workforce data?
ADP Comprehensive Services brings employee information, payroll data and HR processes together in one system. This gives leaders better visibility into workforce trends and help support more informed business decisions.
How does ADP Comprehensive Services empower employees with self-service tools?
ADP Comprehensive Services provides employee self-service tools that give people easy access to pay statements, timecards, benefits information and personal details through the ADP Mobile app. This helps people find information quickly while reducing routine administrative requests to HR.
How can ADP Comprehensive Services support workforce planning and employee development?
ADP Comprehensive Services provides tools for performance management, reporting and workforce planning that can help organizations track employee progress, identify future talent needs and prepare for long-term growth. These capabilities can support employee development as well as succession planning efforts, among other talent-related needs.
