SHD Composite Materials (SHD) develops and manufactures high performance composite materials used across aerospace, automotive, sports equipment, and more. With innovation and sustainability driving their mission, SHD relies on strong operational support across two U.S. locations, led by HR and Payroll Manager, Charity Matthews.
I love that with ADP Workforce Now, any changes are automatically updated in real time. I don’t have to spend an hour verifying totals the day I run payroll.
Charity Matthews,
Human Resources and Payroll Manager
SHD Composite Materials
Challenges
- Payroll, benefits and workers’ compensation were spread across multiple systems, creating inefficiency and added cost.
- Limited visibility into employee information made accuracy difficult.
- Workers’ compensation reporting errors increased the risk of unexpected audit findings.
How ADP helped
- With ADP Workforce Now, SHD gained an all-in-one platform and consistent support — streamlining workflows and giving Charity more capacity to focus on strategic needs rather than system challenges.
ADP Solutions
- ADP Workforce Now, Pay-by-Pay
A provider unable to meet their needs
When Charity joined SHD, HR and payroll processes felt fragmented. Different systems, slow support, and no centralized HR hub meant more time spent navigating issues and less time focusing on the business. It became clear the organization needed a more reliable and unified approach. With ADP Workforce Now, SHD gained an all-in-one platform and consistent support, streamlining workflows and giving Charity more capacity to focus on strategic needs rather than system challenges.
Improved accuracy and insight for better decision making with ADP Assist
ADP Workforce Now decision-making helps SHD stay proactive rather than reactive. For example ADP Assist can automatically detect payroll variances, such as mid-cycle salary adjustments, and will alert Charity to review suggested corrections. These proactive notifications help her quickly address discrepancies that were once time-consuming manual tasks.
