ADP Workforce Now® and ADP Lyric®: Which solution is right for you? A best-fit guide

It’s critical for organizations to find a solution that positions your people for success, makes scaling simple and delivers the insights you need, when you need them.

ADP Workforce Now and ADP Lyric can empower your organization in those ways — and many more. Rely on this guide to help you identify the ideal fit for your current needs and long-term goals.

ADP Workforce Now overview: Best for North American–based organizations with a multi-country workforce

ADP Workforce Now® is a flexible, configurable, HR and payroll platform that connects HR, payroll, benefits, time, talent and analytics. Its embedded intelligence surfaces insights and streamlines decision-making. Automated workflows help reduce manual effort and errors, while integrations across platforms and business systems improve consistency and save time.

ADP Workforce Now is a great fit if your organization...

• Is based in North America and may have small workforce populations (fewer than 100 employees) elsewhere
• Has limited IT resources dedicated to deployment, integration and continuous evolution
• Has a standard business structure and need a system to track and manage people wherever they work
• Is outgrowing or has outgrown your current payroll and HCM solutions, and needs scalability and integration
• Wants a proven HCM that adapts to meet the needs of your workforce
• Values ease of implementation and easy adaptability for specific business practices
• Seeks to standardize payroll and streamline benefits administration, all within a single unified HCM system

The bottom line?
ADP Workforce Now is ideal as an international system of record that standardizes workflows and optimizes operations.

ADP Lyric overview: Best for multi-country global workplaces

ADP Lyric HCM® is a global HCM for large enterprises, unifying HR management, payroll, workforce management, talent, and data analytics into a flexible, intelligent, and human-centric solution. Enabled by artificial intelligence and an industry-leading dataset, leaders are better equipped to boost efficiency, hire and engage employees, and make more confident decisions. Organizations using ADP Lyric HCM also benefit from comprehensive end-to-end service support, with an emphasis on global compliance and expertise.

Opt for ADP Lyric if your organization...

• Is a multinational corporation with large employee populations in multiple geographies worldwide
• Seeks to streamline payroll worldwide, accurately allocate labor costs and offer an increasingly personalized employee experience
• Has dedicated HRIS resources to enable ongoing configuration, integration, and evolution.
• Wants to continually refine processes, automate unique workflows, adapt to new business conditions and respond to employee preferences
• Has a complex business structure that requires a global HCM that reflects how people work together and automates the workflows used among them
• Is transforming from an SOR/record-keeping focus across multiple HR/PR systems worldwide to a consistent, employee-centric global experience
• Is seeking to bring meaningful, personal interactions to employees and cultivate and reward talent
• Needs workflows that can involve participants across matrixed workgroups

The bottom line?
ADP Lyric is ideal as a multinational HCM to drive strategic initiatives and adapt continuously to evolving needs.

ADP Workforce Now or ADP Lyric: Which is best for you?

Capabilities	ADP Workforce Now®	ADP Lyric®
Key Capabilities	All-in-one platform for essential HR functions, including payroll, time & attendance, talent, benefits administration and professional services, reporting & analytics, benchmarking	Flexible, intelligent HCM solution for HR, payroll, workforce management, talent acquisition, talent management, analytics & benchmarking, benefits administration & support
Multinational Solution	Suitable as a global system-of-record (SOR) — to track and manage employees across multiple countries, available in U.S. English, French-Canadian and Spanish	Intentionally designed and initially architected as a global HCM, including country-specific compliance, available in 16 languages
Organization Management	Provides a single, job-based organization structure based on reporting hierarchies	Supports dotted-line/matrixed organizations (dynamic teams) — unlimited number of workgroups, offers position management
Workflows	Automated workflows tailored specifically to your organization and that can adapt to changing business needs and employee preferences	Automated workflows tailored specifically to your organization — and adapt to changing business conditions or evolving employee preferences
Payroll	Streamlined native payroll for North America and seamless global payroll service covering more than 60 countries	Streamlined native payroll with global flexibility and compliance support in over 140 countries
Compliance	Compliance services that keep you on top of tax laws and regulations	Compliance services that automate tracking and reporting across the globe
Benefits	Efficient benefits administration – for all plans spanning few or many providers, with typical/standard eligibility requirements	Powerful benefits administration and related outsourced services — for numerous benefits plan offerings, complex eligibility requirements, variable employer contributions, employee incentives
Implementation	Can be implemented within weeks — better for a tight go-live deadline	Longer implementation timeline — better as part of a broader overall HR transformation