ADP® Comprehensive Services: Payroll & HR support that delivers impactful results
Your HR needs are extensive and evolving — lean on our people, processes and technology to provide support and expertise when and where you need it.
What is ADP Comprehensive Services?
ADP Comprehensive Services is a flexible HR outsourcing solution that provides you with designated professionals, proven processes and integrated HCM technology across HR, payroll, benefits administration and talent management. Our managed HR and payroll services currently support over 3 million employees across businesses of all industries and sizes.
Human Resources: ADP Comprehensive HR
Navigate HR challenges with ongoing guidance and day-to-day support
Stay in front of HR and compliance challenges with proactive guidance from committed HR professionals. Here's what sets our HR offering apart:
- People & Processes — Get consultative, hands-on HR professionals with vast knowledge, who understand your business and align to your objectives
- Tech — Unlock HR technology potential and gain new perspectives with a unified HR system of record, self-service tools, onboarding, easy reporting, compliance tools, an HR resources library and more
- Tools — Make informed decisions and improve the employee experience through learning and development, compensation benchmarking, HR best practices, training, compliance resources, and employee surveys and communications
Payroll & Tax Administration: ADP Comprehensive Pay
Improve the accuracy and efficiency of your payroll
Our payroll professionals help you build processes that meet your unique needs — no matter how complex — and help you stay on top of regulatory changes.
- People & Processes — A payroll team takes on most of your administration and processing, quarterly and year-end processing and reporting requirements, full-service garnishments, tax filing and reporting, regulatory guidance and much more
- Tech — Payroll dashboards with real-time information, tax filing and reporting, automated error checkpoints, time and attendance tracking, and best practice recommendations
- Tools — Give employees easy access to online pay statements, total compensation statements and Form W-2s
Benefits Administration: ADP Comprehensive Benefits
Alleviate benefits administration burden and reduce compliance worries
Our specialists help handle most aspects of benefits administration, including ACA filing, vendor invoice reconciliation, plan configurations, open enrollment support and more.
- People & Processes — Committed Benefits Administration Pros help you with carrier connections and eligibility reporting, carrier invoice communications, open enrollment support and reporting, ACA filings, rejections, and/or penalty letters, healthcare reform compliance consultation, COBRA event triggers and administration
- Tech — Benefits administration technology, online annual enrollment including life events and new hires, open enrollment tracking, ACA compliance dashboard and more
- Tools — Dependent and beneficiary tracking, open enrollment employee communications, benefits decision support, and retail, restaurant, travel and entertainment discounts and perks for employees
Talent Management: ADP Comprehensive Talent
Elevate your talent strategy with expertise, best practices and data-driven insights
Improve your talent strategy to better support the success of your organization, from attracting to engaging and retaining talent, with the help of highly specialized talent professionals, processes and talent technology.
- People & Processes — Partner with a Talent Consultant who will help you build strategies from hire to retire, guiding you through all aspects of the employee lifecycle, including planning, implementation and optimization
- Tech — Recruitment and performance dashboards, compensation management, recruitment embedded intelligence, enhanced insights and benchmarking, and integration with popular job boards
- Tools — Succession planning, premium learning and development library, leadership training, job descriptions and more
A team of committed professionals ready to help
The role of HR has changed — you’re probably more in demand than ever before. Our professionals offer support designed around your unique needs, working to optimize your processes and ease your HR worries.
- Our team will get to know the ins and outs of your business, understanding exactly what you need and where you have HR gaps
- Strategic partners provide ongoing, day-to-day support
- Specialists’ areas of focus range from Payroll, HR, Tax and Talent to Benefits, Open Enrollment and Risk & Safety
- Phone support guidance and answers to everyday questions — available to both employees and managers
See why businesses like yours love ADP
Comprehensive Services
We realized that there was more that ADP could do for us. Comprehensive Services has helped us move our strategy beyond just simple compliance and into better recruiting and employee development.
Jennifer McCoy Vice President of Administration, Dugan Production Corporation
60+ Employees
I am thrilled that we have access to an incredible benefits team that is well versed in the myriad questions regarding benefits, enrollment, life events, coverage, etc. They continually assist me and our employees with how to manage benefits.
Ginny Haralson Chief Strategy and HR Officer, North Texas Real Estate Resources, Inc.
130+ Employees
My goal is to put the human back in human resources — I want to spend as much time face-to-face with our candidates and employees as possible, and our partnership with ADP Comprehensive Services helps me do that.
Tricia Shields VP of Human Services, Naviant
140+ Employees
ADP Comprehensive Benefits has been amazing. The team I have who handles our benefits is amazing. Always there to help. Since I have started, I worked with our ADP benefits team to begin a paperless process. Both the employees and the employer love this. It is a seamless process for both my employees and me.
Sharee Kennedy Payroll Manager, Frederick Wildman & Sons Ltd
660+ Employees
I’m a big proponent of outsourcing and would absolutely recommend ADP Comprehensive Services. Stick to your core competency — if it isn’t processing payroll, don’t waste your time trying to process payroll. Let the experts do it.
Matthew Hagquist CFO, Chestnut Petroleum Distributors (CPD)
6,000+ Employees
We chose ADP Comprehensive Payroll to help simplify compliance. Our team no longer has to worry about staying compliant across the nation. Regardless of where employees are based, ADP provides a seamless experience to simply handle tax administrative work.
Thomas Gentile Worldwide Corporate Controller, Fragomen, Del Rey, Bernsen & Loewy, LLP
Managed HR and payroll services for growing businesses of every size and industry
Our scalable solutions are built for small businesses and large enterprise with thousands of employees. No matter your size, we offer the expertise, support and technology you’re looking for to meet your specific needs.
25–149 Employees
Small Businesses
Remove the guesswork from HR and payroll and put your focus on growing your business.
150–999 Employees
Midsized Companies
Get HR and payroll expertise, guidance and tools to confidently manage an expanding workforce.
1,000+ Employees
Large Enterprises
Streamline your payroll processes, and gain compliance peace of mind and business continuity wherever you do business.
For Small, Midsized and Enterprise Businesses
Flexible, scalable support to help any organization operate with confidence
In ADP Comprehensive Services, experienced professionals, workflows, best practices and trusted HCM technology work together to streamline operations, improve productivity and deliver a better employee experience across your organization.
- Partner with a committed team of professionals to strengthen your people strategy and improve workforce management
- Stay ahead of local, state and federal compliance requirements and changing regulations
- Offload time-consuming HR, payroll, talent management and benefits administration processes with confidence
- Improve efficiency with processes and tools that help reduce errors and drive business continuity
- Deliver an employee experience that evolves with your organization’s needs
Awards and recognition
Resources and insights
analyst report
NelsonHall: ADP Comprehensive HR ROI and Benefits
case study
Fueling efficiency: How Dugan Production enhanced HR and payroll processes
analyst report
Everest Named ADP a Leader for the Multi-Process Human Resources (MPHRO) Services PEAK Matrix Assessment 2025
Top FAQs on ADP Comprehensive Services
What is ADP Comprehensive Services?
ADP Comprehensive Services is a flexible HR outsourcing solution that pairs businesses with designated professionals, structured processes and integrated technology to manage HR, payroll, benefits administration and talent management. It is designed for businesses of all sizes, from small businesses with 25 or more employees to large enterprises, that want to offload HR administration without transferring employment to a third-party and remaining the employer of record.
How is ADP Comprehensive Services different from TotalSource?
The primary difference is the employment model. With ADP Comprehensive Services, your business remains the sole employer of record, ADP provides support across HR, payroll, benefits administration and talent management, but does not share employment liability. ADP TotalSource is a PEO (professional employer organization) that operates under co-employment, meaning TotalSource becomes the co-employer of your workforce. This gives TotalSource clients access to large-group benefits plans through ADP but also means sharing certain employer responsibilities. ADP Comprehensive Services is also more modular, so you can outsource one function or several, whereas TotalSource is a full-service bundle.
What size businesses does ADP Comprehensive Services serve?
ADP Comprehensive Services is designed to scale across a wide range of business sizes. It serves small businesses with 25 to 149 employees, midsized companies with 150 to 999 employees, and large enterprises with 1,000 or more employees. The scope and depth of support can be tailored to fit the complexity of each organization, whether you are outsourcing a single function or multiple disciplines across HR, payroll, benefits administration and talent management.
Can I choose which services to outsource with ADP Comprehensive Services?
Yes! ADP Comprehensive Services is often configured to deliver exactly what you want help with, such as payroll processing, HR administration, benefits-related support, talent management or compliance guidance. You can keep certain functions in-house while outsourcing others based on your team’s capacity and priorities. The mix of services is typically aligned to your business needs and can evolve as those needs change over time.
Does ADP Comprehensive Services include technology or just people?
It delivers both. You get access to HR and payroll technology to manage workflows, reporting and employee information, while receiving service and support to help run and maintain those processes. The value comes from pairing a powerful platform with committed HR and payroll professionals.
How does ADP Comprehensive Services handle compliance?
Compliance support is built into every service area. HR professionals provide ongoing guidance on federal, state and local employment regulations. The payroll team manages tax filing, regulatory updates and automated error checkpoints to reduce the risk of costly oversights. Benefits specialists handle ACA filings, COBRA administration and healthcare reform compliance. Together, these layers of support are designed to help your organization stay ahead of regulatory changes without building that expertise entirely in-house.
Is ADP Comprehensive Services the same as ADP Comprehensive Outsourcing Services?
No, these are separate products. ADP Comprehensive Services is a modular HR outsourcing solution designed for businesses across a wide range of sizes, from small businesses to large enterprises, that want to choose which HR functions to outsource. ADP Comprehensive Outsourcing Services is a larger-scale, full-process HR outsourcing offering typically designed for enterprise organizations with complex, multi-location operations. If you are evaluating which solution fits your business, company size, operational complexity and how much HR process ownership you want to transfer are the key factors to consider.
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