ADP® Comprehensive Services Packages and Features

Receive administrative relief, support, and all-in-one technology for your HR, talent, benefits, and payroll tasks.

	Comprehensive HR Get compliance guidance, workplace safety guidance, talent management, learning courses, and other HR tools Let's Talk	Comprehensive Benefits Alleviate your benefits administration and open enrollment burden and help reduce compliance risk Let's Talk	Comprehensive Pay Reduce your pay administration workload and receive best practices and compliance assistance for payroll and tax Let's Talk
Support from Experts
Strategic Account Manager Assigned to Client Drives ADP service and technology optimization and delivers quarterly business reviews with your executive leaders	Included	Included	Included
ADP MyLife Advisors Premium phone support for your employees – helping them feel cared for, listened to, like they belong	Included	Included	Included
Payroll Specialist Provides expertise in payroll function and technology			Included
Payroll Support Rep Provides support for ADP Workforce Now® payroll technology and assistance to payroll admins	Included	Included
Benefits Specialist Provides expertise in benefits function and technology		Included
Open Enrollment Specialist Technical support and guidance during open enrollment	Included	Included	Included
HR Specialist HR regulatory compliance and best practice support	Included
Workplace Safety Consultants Help identify, mitigate, and minimize workplace hazards, work-related injuries, and costs associated with workers’ compensation	Included
Talent Specialists Provide strategies for the entire talent lifecycle – recruitment, engagement, performance, compensation, retention, etc.	Included	Optional*	Optional*
Technology
ADP Workforce Now Technology Suite Integrated HR, Payroll, Benefits, Compliance, Time, etc.	Included	Included	Included
U.S. and Canada Cross-Border Payroll Solution A single HR, payroll and benefits solution to manage your U.S. and Canada employees			Included
Global Payroll Integration (51 Countries) Easily manage all your employee functions — payroll, HR, time and talent — and gain insights and more control across countries where you operate	Included	Included	Included
Return to Workplace Tools Built-in features for employee vaccination and COVID-19 test tracking, health attestations, workforce availability monitoring, and more	Included	Included	Included
Employee Self-Service, Including Mobile App Employees and managers can leverage myADP and the ADP Mobile app	Included	Included	Included
ADP DataCloud Analytics and Mobile Insights Use data analysis tools and dashboards to identify workforce patterns and trends including DE&I Dashboards	Included	Included	Included
Reporting Custom and and pre-defined report options are available 24/7	Included	Included	Included
Service Portal Practitioner support via phone, chat, search, case creation and tracking	Included	Included	Included
HR
New Hire Onboarding and Electronic I-9, including Mobile Onboard new hires fast and help ensure accurate Form I-9 completion and filing with E-Verify	Included	Included	Included
Employment Verification Secure, automated, 24/7 access to credentialed employment and income verifiers	Included	Included	Included
HR Best Practices and Forms Library HR knowledge base, form samples, HR encyclopedia, compliance communications	Included
Job Descriptions Leverage one of our existing job descriptions or if needed we can work with you to develop customized job descriptions	Included
Employee Handbook ADP can develop a customized employee handbook for your organization	Included
Online Document Management Easy, secure access to documents and data using your organizational structure	Included	Included	Included
Compensation Analysis Self-Service Tool Track and analyze your compensation strategy using PayScale’s database of 60 million salary profiles for 15,000 roles	Included	Optional*	Optional*
Core Learning Platform and Courses 80+ online courses focused on compliance and safety, 125+ short videos focused on professional development, and more	Included	Optional*	Optional*
Work-Life Employee Assistance Program Services include counseling, work-life balance, health and wellness, and 24/7 access to online resources	Included
Wage and Hour Compliance on Demand Online platform with federal, state, and local regulatory compliance content, specialized support from ADP specialists, and legal support from an employment law partner	Included	Included	Included
Benefits
Benefits Administration Offload benefits administration tasks to ADP and help reduce compliance concerns		Included
Open Enrollment Administration Open enrollment set-up and assistance		Included
ACA Compliance Dashboard, Reporting, and Support Use of Benefits, HR, and Payroll modules are required for ACA reporting	Included	Included	Included
Carrier Connections Unlimited with Comprehensive Benefits, 3 with other Comprehensive Services bundles. Additional carrier connections can be purchased for a fee.	Included	Included	Included
COBRA Administration If optional, then referral to WageWorks	Included	Included	Optional*
Employee Discount Program Retail, Restaurant, Travel, and Entertainment	Included	Included	Included
Vendor Invoice Administration Services ADP will review & reconcile error reports from carriers saving you time		Included
Payroll
Payroll Administration and Processing ADP will administer your organization’s payroll schedule throughout the year including non-standard processing events			Included
Quarter and Year-End Coordination and Administration Tax related activities			Included
Full Service Garnishments ADP provides full garnishment support including lien activity and agency notice assistance	Optional*	Optional*	Included
Notifications of Federal and State Tax and Regulatory Changes Learn how changes may impact your business	Included	Included	Included
Business Expansion Tax Registration Services Included with Comprehensive Pay. Available upon request with other ADP Comprehensive Services offerings.	Included	Included	Included
ADP Time and Attendance Including Best Practice Recommendations	Optional*	Optional*	Included
Popular Add-Ons
ADP Marketplace Third-Party Integrations with Partners The largest open HCM ecosystem to customize your solution and manage your people better	Optional*	Optional*	Optional*
Talent: Recruitment, Performance, Compensation, plus help from a Talent Specialist Certain items available for individual purchase	Optional*	Optional*	Optional*
Full-Service Recruitment and Resume Search Service by ADP Certified Recruiters Packages for full-service executive recruitment, full-service recruitment, resume searching service, online job posting service	Optional*	Optional*	Optional*
Premium Learning Package Full suite of 600+ courses, 1200+ videos, 35+ curated digital books, webinars and more	Optional*	Optional*	Optional*
ADP DataCloud Enhanced Data Insights and Benchmarking Data from approximately 30 million U.S. workers in more than 250 locations and 90k+ organizations in the ADP client base	Optional*	Optional*	Optional*
Affirmative Action Planning Receive support in all aspects of affirmative action compliance, including affirmative action training	Optional*	Optional*	Optional*
Leadership Development Interactive, in-person leadership workshop sessions	Optional*	Optional*	Optional*
Employee Leave Administration Rely on ADP’s expertise to manage the complex impact every leave transaction may have on time, payroll, benefits and compliance	Optional*	Optional*	Optional*
Unemployment Compensation Management Unemployment insurance claims processing, coaching and counseling, status updates on pending claims, plus forms and online resources	Optional*	Optional*	Optional*

*Services available for an additional fee

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ADP® Comprehensive Services Packages and Features

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