Andrew Vazquez, Inc., an automotive visual inspection company with fewer than 50 people working across U.S. East Coast ports, needed a multistate payroll solution that could support complex state requirements, flexible reporting and distributed employee needs. After another platform lacked customizable reports and generated state unemployment errors, the company returned to ADP TotalSource. ADP now supports multistate compliance, benefits administration and mobile employee self-service. People can access pay stubs, complete onboarding and enroll in benefits through the ADP Mobile app, while the controller reports less paperwork, easier open enrollment and greater confidence that legal requirements are handled correctly.
There are things I never expected to experience in this role, like when equal opportunity reporting was new, or when healthcare laws started changing, but ADP’s been there guiding me every step of the way. I know they’re moving forward and keeping up with the times, and that makes me feel confident in their partnership.
Tracy Thomas,
Controller and CPA
Andrew Vazquez, Inc.
| Challenge | ADP capability | What we did | Result |
|---|---|---|---|
| Managing payroll across multiple states was difficult due to varying state requirements and regulations. | ADP TotalSource | Supported payroll administration and helped navigate multistate compliance. | Streamlined payroll operations and increased confidence in navigating multistate compliance. |
| The business needed to meet extensive reporting requirements unique to its industry and government requirements. Limited reporting flexibility made it difficult to access business-critical information. | ADP TotalSource | Delivered customizable reporting capabilities and access to reporting expertise. | Improved visibility into operational data and reporting needs. It also gave leaders to access and analyze data in ways that support decision-making. |
| Previous payroll and compliance processes created errors and administrative burdens. | ADP TotalSource | Took responsibility for multistate compliance administration and employer obligations. | Delivered greater accuracy and peace of mind that legal requirements were being met. |
| Benefit options were limited, unable to meet people’s needs. | ADP TotalSource | Expanded access to better benefits that meet different employee needs. | Improved the employee experience with benefits that better aligned to workforce needs. |
| Administrative HR tasks consumed valuable time and resources. | ADP TotalSource | Enabled people to complete onboarding, benefits enrollment and payroll-related tasks through self-service tools. | Reduced manual administration and increased operational efficiency. |
| Employees frequently relied on HR for routine questions and paperwork, especially during open enrollment. | ADP TotalSource | Provided mobile and online self-service access to pay, benefits and personal information. | Empowered people to find answers independently and reduced HR workload. |
| Keeping up with changing employment and healthcare regulations was challenging. | ADP TotalSource | Offered ongoing guidance from HR experts, legislative updates and dedicated support. | Helped the business stay informed, compliant and prepared for future change. |
How can ADP TotalSource help businesses manage employees across multiple states?
ADP TotalSource can help employers navigate payroll, benefits and compliance requirements that can vary from state to state. By supporting multistate workforce management, businesses can operate with greater confidence and reduce administrative complexity.
Can ADP TotalSource support businesses with unique reporting requirements?
Yes. ADP TotalSource offers reporting tools and customization capabilities that can help businesses access the data they need. Organizations can also leverage ADP expertise to create reports tailored to their unique needs.
How do employee self-service tools benefit employers and employees?
Employee self-service tools allow people to access pay information, benefits, onboarding materials and personal data on their own. This can improve convenience for employees while reducing routine administrative work for HR teams.
How does ADP TotalSource help businesses stay current with changing regulations?
ADP TotalSource provides access to HR expertise, compliance guidance and legislative updates that help employers navigate evolving workplace requirements. This support can help organizations make informed decisions and adapt to change more confidently.
