Angelica specializes in the cleaning and disinfecting of linens used across all sectors of the healthcare industry, helping to ensure safety to the patients and staff of those facilities. After auditing internal processes and procedures, it was determined that an outsourcing solution to streamline payroll and HR tasks could help increase productivity and allow more time for internal staff to achieve the goals of the company. Director of Payroll, Steve Stricker, shares his story with ADP.

The overall HR and payroll support we receive from ADP has been a tremendous advantage for us, too. When our employees have questions that need attention, they call an 800 number and the ADP team assists them directly.

Steve Stricker, Director of Payroll, Angelica

Steve Stricker, Director of Payroll
Angelica

Challenges

  • Finding a solution that could help provide efficient and accurate payroll processing, benefits administration and regulatory support, while integrating seamlessly across products.

How ADP helped

  • Outsourcing payroll processing and HR responsibilities with ADP helps Angelica achieve efficiencies while freeing up time for internal resources to continue focusing on growing the business.

Recognizing and overcoming challenges

Some of the processes we had in place were time consuming and not as effective as we would have hoped. We needed measures in place that could provide efficient and accurate payroll processing and regulatory support, while seamlessly integrating all of our products. With that information, ADP recommended we consider ADP Comprehensive Outsourcing Services, which could help us streamline requirements for payroll, HR, benefits, wage and tax, recruitment and much more.

Staying ahead of compliance concerns

One aspect that I have been most appreciative of is the amount of guidance made available to us to help navigate the constant regulatory changes that resulted due to COVID-19. ADP offered many webinars and provided updated information about regulation changes. This kept us up-to-date and informed about everything we could or could not do. For example, when the Social Security employer tax was waived from March 13 until December 31 of last year, ADP provided detailed support on how to set it up, what information we should be keeping track of and when things were going to happen. This helped to save a lot of time and headaches down the line. Having ADP behind us for help and guidance gives us peace of mind.

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