case study

Launching his own call center

After 15 years working in customer service for other companies, Danny Dawkins decided it was time to open a call center of his own. Diversity Dynasty is a virtual contact center that also offers website design and data entry.

By making it so easy to run payroll, ADP has helped me concentrate on growing my business. I would highly recommend them to anyone because they’re knowledgeable and they really want to make sure everything HR and payroll related runs smoothly.

Diversity Dynasty

Danny Dawkins, CEO
Diversity Dynasty

Challenges

  • A first-time business owner needed help managing payroll so he could focus on growing his company.

How ADP helped

  • RUN Powered by ADP® made payroll simple and easy with ADP customer service there to provide one-on-one help when needed.

I knew ADP was safe, secure and user-friendly

I’ve always wanted to run my own call center, but I’d never done payroll before, and I’m not good with accounting stuff. I wanted to make sure my agents would be paid properly and all the taxes would be handled correctly, so I figured I should find a company that could help me.

I looked at QuickBooks and Homebase, but I decided to go with ADP. I’ve worked for other companies that have used ADP, so I know they’re safe, secure and user-friendly. And I felt they’d be better able to grow with my company.

Read the full story, click the link below.

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