LaserAway, headquartered in Beverly Hills, California, is a rapidly growing medical aesthetics company dedicated to providing innovative treatments. With a focus on quality and patient experience, the organization prides itself on hiring only qualified medical professionals. LaserAway has 191 locations across the United States. Vice President of Talent Acquisition, Amanda Hall, who has over 20 years of experience in talent acquisition and HR operations, helps lead the charge.
Without the integration and ability to rely on our ADP and ClearCompany systems, we would not have been able to scale like we have. Now we can focus on more important things and keep our bigger business goals in mind.
Amanda Hall,
VP of Talent Acquisition
LaserAway
Challenges
- Inefficient hiring processes led to prolonged recruitment cycles and a poor candidate experience.
- Lack of integration among HR systems caused data silos, resulting in errors and inconsistencies.
- Rapid business expansion strained operations, making it challenging to maintain high-quality employee and patient experiences, which affected overall satisfaction and retention.
How ADP helped
- The team at LaserAway has revolutionized their hiring process by leveraging the integration between their ADP solution and ClearCompany, an ADP Marketplace partner. The company is now positioned to achieve its ambitious growth goals while ensuring excellence in both employee and patient experiences.
ADP Solutions
- ADP Workforce Now®, ADP® Marketplace, ClearCompany
Life before integration
With multiple HR systems operating in silos, LaserAway’s recruiting process was disjointed and inefficient. As Amanda explains, “Some of our recruiting processes were being done manually outside of the system, and I knew immediately when I came on board that we needed to change that.” What’s more, when a new hire was brought on board, their information was then taken from ClearCompany and keyed into ADP by hand. “The process consisted of downloading all the new hire information manually and then entering it into the worker’s new hire profile in ADP,” says Amanda. “It was a lot of steps and made for a lot of errors."
