Based out of Hudson, New Hampshire, Granite State Sewer & Drain Cleaning is a residential, commercial and industrial sewer and drain service provider. With over 40 years of trusted service to their area, this family- and veteran-owned business takes pride in their workmanship as well as their personal customer care.
Leading the charge as Office Manager is Francis Despres, who has been with the company for the last few years as they’ve begun to experience significant growth. By partnering with ADP, Granite State Sewer & Drain Cleaning has enhanced its operational efficiencies as well as cut costs.
The price point is honestly what got us to look at ADP in the first place, and now, in addition to being able to do things ourselves on our own timeline, we’re saving between 40-44% every single week in payroll costs.
Francis Despres,
Office Manager
Granite State Sewer & Drain Cleaning
Challenges
- Frequent mistakes and lengthy turnaround times held back progress
- Frequent price increases without increased value became unsustainable
- Lack of self-service delayed accomplishing tasks
- Inflexible systems could not accommodate their unique business needs
How ADP Helped
- Partnering with ADP helped Granite State Sewer & Drain Cleaning streamline their payroll processing, save time and enhance operational efficiency by providing them with customizable tools at an affordable price so that they could better support their overall long-term growth.
ADP Solution
- RUN Powered by ADP®
Getting started with ADP to save on cost
Granite State Sewer & Drain Cleaning has experienced exponential growth, quadrupling their revenue over the past few years. But the limitations of their previous payroll provider, Paychex, began holding back their growth. Making changes in the system almost always required playing phone tag with their representative, and continued price increases were not matched with increased value. When they began exploring other options, ADP’s price point was a major selling point.
“The price point is honestly what got us to look at ADP in the first place, and now, in addition to being able to do things ourselves on our own timeline, we’re saving between 40-44% every single week in payroll costs,” says Francis.
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