AEG Vision, a healthcare management organization with 6,000 people and nearly 100 acquisitions per year, used ADP Lyric HCM to centralize employee lifecycle processes and support acquisition-specific requirements. Configurable recruiting workflows helped reduce time-to-fill by 37% year over year, while centralized onboarding cut new-employee data import time to less than one hour on average. Workforce reporting also helped the company identify payroll anomalies, reduce late-termination costs by an average of $70,000 per quarter, lower its unemployment employer rate from over 10% to just under 3%, and capture average annual Work Opportunity Tax Credit (WOTC) savings of $64,000.
New employees coming in need to have a really, really good experience. The system is quick and flexible. Now, they don’t have to look to five different systems to complete HR tasks. It’s all in one place. With the ADP Assist tool, employees can ask a question and get an answer from the handbook. It’s a unifying experience for new employees.
Jennifer Koenig,
Director of People Systems
AEG Vision
| Challenge | ADP capability | What we did | Result |
|---|---|---|---|
| Disconnected HR systems and nonstandard processes made acquisition onboarding difficult to manage at scale. | ADP Lyric HCM | Centralized the employee life cycle in ADP Lyric HCM and used data imports and onboarding checklists to integrate acquired employees. | Reduced new-employee data import time to less than one hour on average and created a unified onboarding experience. |
| Manual recruiting processes and differing workforce workflows made hiring time-consuming and inefficient. | ADP Lyric HCM | Customized recruiting management workflows for doctors and practice staff in partnership with ADP. | Reduced time-to-fill by 37% year over year. |
| AEG Vision lacked a streamlined way to measure recruiting and onboarding satisfaction. | ADP Lyric HCM | Used ADP Voice of the Employee to message employees and gather immediate feedback through candidate surveys. | Achieved a 95% satisfaction rate for the recruiting and onboarding process. |
| Limited payroll visibility allowed benefits to continue being paid to terminated employees. | ADP Lyric HCM | Pulled zero-hours reports from ADP Lyric HCM to identify late-termination anomalies. | Reduced late-termination costs by an average of $70,000 per quarter. |
| Manual performance review processing created a large annual administrative burden. | ADP Lyric HCM | Automated performance reviews so managers could access prior forms and performance metrics in one place. | Eliminated manual processing of more than 6,400 performance review forms each year. |
| AEG Vision needed faster access to unemployment data to respond to agencies and control its employer rate. | ADP DataCloud | Used workforce reporting to proactively review unemployment reports and provide agencies with information faster. | Reduced the unemployment employer rate from more than 10% to just under 3%. |
| AEG Vision lacked the data needed to identify available employment tax credit savings. | ADP DataCloud | Used reporting insights to uncover eligibility for Work Opportunity Tax Credits. | Generated average Work Opportunity Tax Credit savings of $64,000 per year. |
How can a company onboard employees faster after an acquisition?
A company can onboard acquired employees faster by centralizing employee data, forms and lifecycle workflows in one HCM platform. AEG Vision, selected ADP Lyric HCM after disconnected systems and nonstandard processes made it difficult to support acquired employees and contract requirements. Data imports now bring new employees into the system in less than one hour on average, while a centralized checklist guides them through payroll, tax, policy and benefits tasks. For acquisition-driven organizations, a repeatable digital onboarding process can reduce friction while creating a more consistent employee experience.
How can growing healthcare organizations manage different recruiting workflows?
Growing healthcare organizations can manage different recruiting workflows by configuring hiring processes for distinct employee populations rather than forcing every candidate through one path. AEG Vision partnered with ADP to build tailored recruiting workflows in ADP Lyric HCM for doctors and practice staff. The streamlined approach reduced time-to-fill by 37% year over year and improved the candidate experience. For healthcare employers recruiting clinical and nonclinical talent, configurable workflows can preserve role-specific requirements while improving the speed and consistency of hiring.
What hiring results can healthcare employers achieve with configurable recruiting workflows?
Healthcare employers can materially improve hiring speed and candidate satisfaction when recruiting workflows reflect the needs of different worker groups. AEG Vision with ADP to configure recruiting processes in ADP Lyric HCM for doctors and practice staff. The organization reduced time-to-fill by 37% year over year, and candidate surveys delivered through ADP Voice of the Employee showed a 95% satisfaction rate for recruiting and onboarding. For other healthcare employers, combining workflow flexibility with immediate feedback can make hiring performance easier to measure and improve
What financial results can better workforce reporting produce?
Better workforce reporting can produce recurring payroll, unemployment and tax-credit savings when HR teams act on the data. AEG Vision, using ADP Lyric HCM and ADP DataCloud, reported average late-termination savings of $70,000 per quarter after using zero-hours reports. It also reduced its unemployment employer rate from over 10% to just under 3% and identified Work Opportunity Tax Credits averaging $64,000 per year. For large employers, trusted reporting can support both day-to-day controls and broader financial decisions.
