Responsible for producing and delivering fresh baked goods to 74 fast food franchise locations daily in the Detroit metro area before breakfast, Dean Koulouras, administrative manager for Motown CPL, Inc., doesn’t have time for complicated payroll systems. We spoke with him about how ADP Workforce Now is providing his Livonia, Michigan-based company with the tools necessary to simplify payroll, manage considerable employee turnover and save significant time and money.
Prior to ADP, we had an in-house bookkeeper responsible for daily books, payroll and time and attendance. One day, I was reviewing the spreadsheet and said to myself, “What on Earth are we doing? Let’s figure out how to do this so it’s less time and work for everybody.” So, we switched to ADP for payroll. After about six or eight months, we transitioned into using the time and attendance and more of the ADP Workforce Now features for simplicity, streamlining and ease of use.
Dean Koulouras,
Administrative Manager
Motown CPL, Inc.
Challenges
- With an in-house bookkeeper, payroll and time and attendance was manual and took up too much time and resources.
How ADP helped
- ADP Workforce Now automated payroll and time and attendance tasks which helped Motown save 15-20 hours per biweekly payroll cycle.
On choosing ADP®
We’ve been in business since 2005 and made the switch to ADP about three years ago. We do contract bakery manufacturing for 74 fast food franchise locations in Metro Detroit. We bake products fresh every afternoon for delivery every night by in-house drivers to all locations, so customers get that fresh donut, muffin or bagel in the morning. We have a fleet of seven trucks on the road, and we run about a five-hour to seven-hour shift for deliveries.
Prior to ADP, we had an in-house bookkeeper responsible for daily books, payroll and time and attendance. One day, I was reviewing the spreadsheet and said to myself, “What on Earth are we doing? Let’s figure out how to do this so it’s less time and work for everybody.” So, we switched to ADP for payroll. After about six or eight months, we transitioned into using the time and attendance and more of the ADP Workforce Now features for simplicity, streamlining and ease of use.
On visibility into payroll and time and attendance
Before ADP, we’d been using manual card systems. It was a full-time person’s job to check all the payroll hours, put them into payroll, create a manual sheet and figure out vacation time. We asked ourselves why we were using a third-party time clock and an Excel sheet when we could be using an ADP-approved time clock and automatically feeding payroll.
With ADP Workforce Now, we only have one or two part-time employees working on these tasks and everybody has visibility so a supervisor can go in and edit somebody’s timecard if they forgot to clock in or out. It probably saves us about 15 to 20 hours per biweekly pay cycle. I also like having the basic profile page where you see their current check, their hourly rate, direct deposits, tax withholdings and their time off in one centralized location. Our biggest savings right now is a true of understanding of PTO accrued calculation and the liability that’s out there.
On visibility into payroll and employee turnover
We have 64 to 72 employees; eight of our employees have been with us since day one. A large percentage of our employees are hourly. We also experience large amounts of turnover, but that’s just the nature of the industry — I have a lot of employees that only last a week in a biweekly payroll cycle. I love that I can print out a summary or a W-2. In fact, I can do 99.99% of things I need to within ADP which makes it easier to manage. The automated hiring and termination workflows are very straightforward, easy to use and easy to understand. I can see a worker’s current paycheck, withholdings and more.
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