See why ADP’s suite of compliance services for Workday
beats out OSV.
| Capabilities |  |
OSV1 |
|---|---|---|
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Comprehensive suite of compliance services |
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| Comprehensive post-payroll compliance services: employment tax, wage garnishments and wage payments |  |
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| Employer portal with tasks and updated visibility into employment tax, wage garnishments and wage payments | |
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| Managed services with existing post-payroll compliance services2 | |
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| ACA eligibility determination, affordability calculations, furnishings and filings for federal (IRS) and state-required reporting3 | |
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| Monthly analysis of employee-level ACA data and one-on-one review with client's assigned ACA service specialist | |
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| Proprietary, single solution for full wage payments and paycard services | |
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| Proprietary WOTC solution managed and serviced by ADP tax credits specialists4 | |
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Award-winning technology with certified Workday integrations |
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| Available promotions* to assist with implementation costs *Limited time offer, based upon estimated implementation costs; ask your ADP salesperson for more information |
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| Multiple Workday-Approved integrations | |
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| Awards: TrustRadius, G2 and Big Innovation 2020-2024 | 22 | 2 |
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Top-rated service by compliance experts |
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| Awarded “Most Loved”:, “Tech Cares”, and “Top Rated” awards for 2024 based on multiple customer reviews on TrustRadius | |
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| Service Awards: 2022-2023 G2 "Users Love Us", Top Rated Tax and Compliance Consulting | |
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| Call center staffed with agents specifically trained in wage garnishment matters who provide bilingual support for employees | |
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Focused on HCM compliance as a strategy |
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| Singular focus on providing Human Capital Management (HCM) and related compliance services for 75 years | |
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| Agency portal: status visibility of garnishment notifications, liens, activity, payment based on cases, orders | |
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WHAT OTHERS SAY
ADP SmartCompliance is used by the Payroll Department to distribute and report our Tax filings, Tax payments, Wage Payments (both FSDD and Checks) and to distribute our garnishment payments. We are a small payroll department and process payroll in house using Workday, but prefer to outsource the tax filings, wage payments and garnishments. We previously used another partner for these tasks and were very dissatisfied with their services.
Janet Dye Payroll Manager, Bioventus
WHAT OTHERS SAY
SmartCompliance gives me all the information I need to handle the payroll taxes. The integrations with Workday work without incident and I can balance the files by easily accessing reports. The email communications let me know that everything is fine or that attention is needed. If something needs to be corrected, in just a few clicks I can have it completed. Huge timesaver!
Ruth Arnone Payroll Manager, Citi Trends, Inc
WHAT OTHERS SAY
SmartCompliance is well suited for my needs with upkeeping and tracking tax credits with how easy it is to navigate the system. It lets me know of any tasks that I need to complete, which is usually obtaining a document. Once I have the document, it's easily uploaded in SmartCompliance without having to send secured emails. I am able to retrieve multiple reports that I provide to my supervisors.
Johnny Mirador Human Resources Management System Specialist, Big 5 Sporting Goods
WHAT OTHERS SAY
The use of the ADP® Health Compliance module is invaluable for managing the employee data. The task of analyzing the hours and ensuring we are compliant can be daunting. ADP eliminates any ambiguity and provides the results of the analysis in a clear and concise manner.
Thasha Sams Director of Benefits, Belmont Village
WHAT OTHERS SAY
We have been using ADP SmartCompliance for multiple years and the processes are starting to change for the better as ADP has continually updated SmartCompliance. We are now able to resolve exceptions for accounts that need to be registered through SmartCompliance and use the Registration Services via SmartCompliance. Quarter Amendments are also easier to handle now as we can see the QTD and YTD info by employee through the QTI tool. Or we can send a quarter file from our system for a previous quarter that ADP can process as an amendment.
Joshua Brooks Payroll Tax Accounting Manager, PPG Industries, Inc.
WHAT OTHERS SAY
We pay over 23,000 employees across the US and submit payroll tax returns to over 1,500 taxing authorities. The ADP SmartCompliance platform is the reason we can accomplish this with a small staff.
Mary Kuchle , Roche Diagnostics Operations
WHAT OTHERS SAY
I have used ADP SmartCompliance for several years and have watched it grow and expand. It is constantly changing and upgrading. There is so much you can accomplish on just this one site. With using Workday for payroll, we need the ease of using ADP SmartCompliance integration. Once set up, it is smooth sailing to provide our tax data to ADP.
Ginger Javor Payroll Supervisor, Armstrong Group of Companies
WHAT OTHERS SAY
We just started using ADP Smart Compliance when we moved to Workday from ADP's full service. We use it for wage payments, garnishments and taxes. I was very nervous that somehow our taxes would not get paid using this service. I am very happy with this system and how easy it is to use and having my own tax specialist to reach out to really helped in the transaction.
Amy Reich , National Securities
WHAT OTHERS SAY
ADP helps us keep our data accurate and simplifies the process. We do not have to wait until year-end to validate errors.
Naleenee Dharry Senior Benefits Specialist, FactSet
WHAT OTHERS SAY
ADP SmartCompliance has been instrumental in our move to Workday payroll software. The daily periodic files with details are easy to reconcile and the reports are thorough and accurate.
Jade Lougee Payroll Tax Analyst, US Foods
WHAT OTHERS SAY
I feel that SmartCompliance is a wonderful means to maintain the control of tax notices and the status on them. This offers a much better organization of these notices rather than searching through emails. I also appreciate the ease of setting up the Wisely cards and the ordering of new ones as needed.
Janett Stout , Intercambio Express Inc
WHAT OTHERS SAY
In my opinion, the benefits of [ACA] data management are accuracy and dependability. Databases must be continually audited for correctness and missing data, etc. Once assured of correctness, we can depend on and use the data to make sound business decisions.
Jennifer Crosby Benefits Manager, Destination XL Group, Inc.
Reviews by real users on TrustRadius and G2 have earned ADP SmartCompliance top ratings and “best of” awards.
ADP SmartCompliance
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ADP SmartCompliance
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ADP SmartCompliance®
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ADP SmartCompliance®
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EXPERT SUPPORT
ADP built its business on technology-enabled services designed for people
We understand the importance of feeling confident in the team managing your compliance work and knowing that you can reach someone directly for any issues that arise. Our model is one of visibility, transparency and dedicated, accessible service.
Being able to directly reach an expert about a critical compliance matter provides confidence that the issue is in good hands. That’s why ADP provides designated service representatives who have expertise in each area of compliance and are directly accessible by phone, secure email or, in many cases, online chat.
OSV post payroll services can require additional agreements to include a dedicated service representative. OSV also drives service requests through their help desk ticketing system.
The purpose-built ADP SmartCompliance portal combines multiple compliance processes and the data behind them into one, easy-to-use solution. The status of work being done on your behalf is easily viewable and you can drill down into employee-level detail, if needed, to be confident that work is being done and exceptions are being addressed.
OSV provides limited data in file formats that require work on your behalf to review, research and resolve. Often, these reports must be requested via a support ticket and, thus, may not be available immediately.
ADP leverages REST APIs and other modern data integration methods to directly and securely transmit the data needed for each compliance process to ADP SmartCompliance and back to Workday. These integrations make it possible for us to be flexible and agile as requirements change without any burden on the Workday system. They also allow for near real-time availability of information and help avoid errors caused by the manual handling of data.
OSV manages your post payroll process by directly accessing your system to pull data to process your payroll taxes, for example, in their own proprietary tax engine. This requires their personnel to have direct login access to your live Workday production instance to move your data.
ADP was founded on the principle of helping reduce the employer burdens associated with regulatory requirements. It remains our focus today. From strategic planning to the talent we hire, ADP is all about compliance and the innovations needed to stay ahead of ever-increasing employer burdens, as well as the changing needs of workers.
OSV originated as a software system integrator that has more recently also begun offering some compliance services.
ADP offers a wide selection of compliance services with a broad range of features. This helps you reduce burden, improve accuracy and reduce risks associated with compliance processes, such as payroll tax filing and remittance for employees and independent contractors; end-to-end management of wage garnishments; a single-vendor solution for pay distribution by direct deposit, paycard or check; monthly comprehensive management of Affordable Care Act (ACA) eligibility, affordability and reporting; unemployment claims management; automated employment and income verification; Work Opportunity Tax Credit (WOTC) screening and management; and efficient management and payment of independent contractors.
While OSV offerings address multiple compliance processes, their listed services are not as comprehensive as those of ADP.
The vendor you select impacts the effectiveness, cost and risks associated with the
work required to comply with applicable regulations.
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