UI Forum (ADP Unemployment Group)

Second Quarter 2018

What’s in the UI Forum? Topics include the latest changes to Unemployment Insurance (UI) laws across the country and tips on how to get the most out of your ADP service.

Tell The Whole Story…

…When responding to a Request for Information (RFI) from the ADP Unemployment Claims Group.

Why? You may be the only one who can provide critical details of why an UI claimant left your company and those details could affect the disposition of the claim. In fact, remember as much as possible! Think of your RFI response the same way a writer treats a story – full of details that paint a clear picture of what happened.

For a demonstration of this point, go ahead and compare these two statements: “The claimant was discharged” and “The claimant was discharged on January 5, 2018, when Sue and Bob, two unit managers, observed him... When confronted, the claimant... After the police left... The claimant was given his final pay check and escorted off the property... Copies of the policy, signed acknowledgement, witness statements, warnings, pictures, and police report are attached”. The second one wins the “whole story” challenge hands down.

So the next time you respond to an RFI, challenge yourself to tell the whole story. It may be about a long-term worker who voluntarily quit or one with less tenure who was discharged. Just remember to add plenty of details!


Several states have enacted recent law changes that you should understand:

District of Columbia:
The District of Columbia Department of Employment Services (DES) has launched a new TPA tool to verify and track clients’ Power of Attorney (POA) status after registering online via Employer Self Service Portal ESSP.

Critical Reminder: Your ADP Tax Consultant/Client Relationship Manager - which reviews tax rates - and the DES MUST be advised as soon as any mergers, acquisitions, name or address changes, or closings occur within your organization.

One of numerous bills signed into law in December 2017, HB-5165, addresses imposter claims. HB-5165 gave the Michigan Unemployment Insurance Agency (UIA) until March 21, 2018 to establish policies and procedures to support these bills. As a result, the UIA created several new hardcopy/online forms for both employers and victims of identity theft to use for reporting incidents to the UIA. The UIA will now begin issuing a final determination of whether UC benefits are approved or denied, called form UIA-6348, to:

  • The involved employer/TPA (at the address of record)
  • The “claimant” (the party who filed the imposter claim at the address associated with the claim)
  • The victim of identity theft (at the address provided when the incident was reported to the agency). This document will serve to provide closure to all interested parties involved in an imposter claim.

Learn more at the UIA website.

The Montana Department of Labor and Industry recently codified regulations for temporary staffing companies:

  • Each temporary assignment is considered stand-alone employment, meaning once the assignment or contract ends, the worker’s unemployment circumstance will be treated as due to lack of work.
  • The worker is not required to contact the temporary staffing agency for a subsequent suitable assignment.
  • Whether the worker requests such work or not, it will be adjudicated as a lack of work.

Learn more here.

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