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CNH Industrial Shares Challenges and Results after Global RPO Implementation

Jana Buchholz, Head of Talent Acquisitions, North America, CNH Industrial and Daisy Genz, Talent Development Leader, North America, CNH Industrial

A global producer of industrial equipment and commercial vehicles with presence in 190 countries and 71,000 employees, CNH Industrial undertook a comprehensive change management approach when implementing its talent acquisition strategy. Senior leaders share their unique hiring challenges and why they decided to implement a new Recruitment Process Outsourcing model, to be delivered in partnership with ADP. The approach included utilizing best practice tools to engage stakeholders, communicating early and often, and establishing change adoption and performance metrics to track success. CNH Industrial was able to rapidly roll out the partnership and deliver early results through more clearly defined processes, both internally and externally, and an improved candidate experience overall.

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