Dedicated Customer Service Support

Don’t miss the story of how Vanderbilt Global Services, a complex company with multiple company codes, multiple legal entities and multiple state locations, partners with an ADP dedicated account manager to optimize its human capital management (HCM) platform.

If you're looking for a company that is going to provide you with excellent service, capabilities and efficiency, then the only option you have is ADP.

Pia Saks, Payroll Manager
Vanderbilt Global Services

Challenges Vanderbilt Global Services faced

  • Complex company with multiple company codes, multiple legal entities, multiple locations and multiple tax jurisdictions to account for
  • Multiple shift differentials that complicate payroll processing
  • Manual processes for payroll and time and labor management

How ADP helped

  • Streamlined and automated payroll processing and time and labor management
  • Personalized and expert support, as the company is eligible for an ADP dedicated account manager

*ADP-assigned dedicated account manager support is available for eligible ADP clients.