Focus on Customer ServiceFor eight years, James Parsons has been the operations manager for Climate Control Heating and Cooling. The company, which serves 2,500 regular maintenance agreement customers, and over 30,000 customers in the Kansas City, MO area, differentiates its self from the competition with its steadfast commitment to providing superior service. They also go the extra mile to ensure a strong culture for their employees. With ADP TotalSource® in his corner, James can devote more time to customer service and employee relations—and less time on HR-related functions.
We considered a number of companies, and they all brought something different to the table. We ultimately selected ADP, as we found they offered the best overall package and the level of support we were looking for.
Climate Control Heating and Cooling
The Challenge Climate Control Heating and Cooling faced
- Assistance and guidance with HR.
How ADP helped
- ADP® HR outsourcing provides ongoing support to both senior management and the company’s employees.