Charlotte Jordan Saulny is an expert in strengths-based leadership development and executive coaching. She has worked with Marcus since 2005, when he recruited her to design and develop learning initiatives and broaden the company's service offerings. Charlotte has been instrumental in building long-term partnerships with a diverse roster of clients. Prior to joining The Marcus Buckingham Company, an ADP Company, Charlotte was Director of Coaching for The Anthony Robbins Companies. In addition to running the day-to-day operations of this large division, she recruited, trained and managed 70 coaches in the delivery of professional coaching services across the US and Europe. Her passion for the coaching profession grew from her earlier work at Coaching.com, a division of Ken Blanchard Companies, where she was responsible for the research and development of knowledge management systems.