Human capital management software
ADP Lyric HCM
Build for the rhythms of work.
Empower your organization with a full-suite, AI-powered human capital management solution designed for everyone, from the frontlines to the C-suite.
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Why ADP Lyric HCM
An HCM platform as dynamic as the organization you're building
Lyric is built for the way organizations really work, where priorities change, teams shift and decisions need real data. Flexible, intelligent and human-centered, it helps you win today, plan ahead and scale in harmony.
- Flexible org charts and reports that show how people really work together
- Adjust or expand workflows and position management without re-implementing
- Move people globally in one workflow that carries tenure and pay history forward
- Multi-manager timecard approvals that keep pay moving when someone's out
- Natural-language search that guides users from the homepage to what they need
- Compensation benchmarks, overtime rates and demographic insights embedded in workflows
- Workforce insights to help teams identify patterns in turnover, skills and other trends, plus configurable reporting to explore questions using available data
- Policy suggestions that can help keep you compliant with local and global regulations
- Guidance and personalized homepage recommendations based on role, location and everyday tasks
- Prompts that encourage time off, flag tenure milestones and support well-being
- Simplify complex admin tasks with humanizing self-service
- Weekly check-ins and tailored learning that grow strengths and careers
One platform that adapts as you grow
When your business reorganizes, grows or shifts direction, Lyric moves with you instead of slowing you down. Reshape teams, workflows and structures as often as you need, without waiting on IT or starting over.
- Flexible org charts and reports that show how people really work together
- Adjust or expand workflows and position management without re-implementing
- Move people globally in one workflow that carries tenure and pay history forward
- Multi-manager timecard approvals that keep pay moving when someone's out
AI insights and answers in the moment
Make people decisions knowing the numbers in front of you are current and real. Lyric's AI works inside your HR, pay and workforce management data, so the guidance you get reflects what's really happening, right when you need to act.
- Natural-language search that guides users from the homepage to what they need
- Compensation benchmarks, overtime rates and demographic insights embedded in workflows
- Workforce insights to help teams identify patterns in turnover, skills and other trends, plus configurable reporting to explore questions using available data
- Policy suggestions that can help keep you compliant with local and global regulations
Built around people, not just process
First paychecks, leaves of absence and promotions are the kind of moments that matter most to your people. Lyric helps guide each person through them with support based on their situation, so the next step of their journey is always clear.
- Guidance and personalized homepage recommendations based on role, location and everyday tasks
- Prompts that encourage time off, flag tenure milestones and support well-being
- Simplify complex admin tasks with humanizing self-service
- Weekly check-ins and tailored learning that grow strengths and careers
Leaders run on Lyric
How ADP Lyric HCM delivered 259% ROI
In a commissioned Forrester Consulting Total Economic Impact™ study, a hypothetical composite 5,000-employee enterprise on ADP Lyric HCM modeled 259% ROI, $14.1M in benefits and payback in under six months.
See how the hypothetical enterprise cut payroll errors, reduced hiring time by over 65% and saved $1.2M on retired software.
ADP has consistently understood our needs and offered invaluable support, expertise and innovation to get us to that next level.
- Name
- Patrick Chen
- Title
- Director of Payroll and Accounting
- Company
- Steven Madden
- Industry
- Retail
- Employees
- 4,000 worldwide
Capabilities
Explore what Lyric can do for your enterprise
Get the core capabilities you need all on one platform that flexes across your locations, roles, pay rates and policies.
Automate HR across complex organizations
Streamline essential HR functions to boost efficiency and engagement, even in complex structures.
- Hit the ground running with automated, personalized onboarding that gets new hires productive faster
- Reshape the org in minutes by managing positions, jobs and dynamic teams with mass-change support
- Move people through job changes, transfers, leaves, terminations and offboarding in one smooth flow
- Get answers in seconds from an AI HR assistant for pay, policy, benefits and time-off questions
- Support governance with an AI-enabled knowledge base, plus tools to help track compliance requirements
Run accurate payroll anywhere you operate
Identify common payroll errors and give employees flexible, modern pay options across the globe.
- Process pay with automated workflows that flex to unique needs
- Validate pay data, isolate issues and resolve errors early with AI-enabled guidance
- Support compliance with local tax laws, labor regulations and reporting in 140+ countries and territories
- Give employees control over how and when they are paid with flexible pay options
- Check pay information, preferences and history from personal devices, anytime, anywhere
Attract, develop and retain the right people
Hire the right candidates and help employees reach their ambitions to lift engagement and retention.
- Recruit faster with automated posting, assessment and interview scheduling
- Give every candidate a personalized, rewarding experience
- Manage performance with a clear view of each team’s effectiveness
- Deliver curated learning to every employee
- Align compensation and succession with your strategic guidelines
Manage time, labor and scheduling with precision
Track attendance, manage labor and fill shifts while keeping your workforce policy enforcement consistent.
- Let a diverse workforce clock in, transfer jobs and request time off
- Reduce common payroll errors by feeding time and attendance straight into pay
- Forecast resources and fill shifts with qualified people
- Manage accrued time, attendance policies and leave cases
Turn people data into confident decisions
Surface the insights in your workforce data and compare your organization against the industry’s largest dataset.
- Get 100+ industry-standard metrics in pre-configured dashboards
- Answer critical people-data questions based on patterns and trends
- View storyboards with AI-based recommendations on workforce trends
- Guide compensation, hiring and succession with benchmarks
Guide employees to the right benefits
Deliver engaging enrollment, smart decision support and analytics that strengthen your program.
- Administer benefits across plan design, configuration and total rewards
- Offer administrator self-service for rates, plans, messaging and eligibility
- Support decisions with recommendations tailored to each employee’s health and lifestyle
- Access carrier integrations that share plan, enrollment and EOI data
- Get program analytics on costs, enrollment preferences and engagement
Self-guided demo
Take a tour of ADP Lyric HCM
Reimagine what’s possible with an HCM solution that meets you where you are today and wherever the rhythms of work take you.
Explore how Lyric brings HR, payroll, talent, workforce management and analytics together in one experience, at your own pace with no scheduling required.
The analytics are powerful. We’ve used the benchmarking tools to find salaries, you can run all kinds of reports for turnover and we create dashboards so our CEO, vice presidents and district managers can view turnover rates at any time.
- Name
- Susan Parks
- Title
- Senior HR Director
- Company
- Gold’s Gym
- Industry
- Health and Wellness
- Employees
- 1,860
Implementation and ongoing support
From the first conversation through every change ahead, ADP pairs you with experts who help make adopting Lyric smooth and keep it working as you grow.
Guided implementation
An implementation team and tech advisors handle setup, configuration and data migration, then deliver training tailored to your solution so you go live with confidence.
A dedicated client success partner
Once you’re live, your client success partner becomes a strategic advocate, learning your long-term goals and connecting you to the right people, practices and global insights.
Support that evolves with you
As your organization changes, ADP provides ongoing support and can tailor your solution so it keeps fitting how you operate.
Backed by ADP
1.1 million businesses worldwide count on ADP to stay ready for the next anything
ADP helps provide clarity across your organization, empowering confident decision-making and employee engagement so you can lead the way forward.
Innovation
$1.1 billion+annual investment in HCM solution development.1
Insights
39 million+HCM data points fueling benchmarks for smarter, more confident decisions.
Accountability
140+ countries and territorieswhere ADP delivers payroll, service and support.
ADP Lyric HCM FAQs
ADP Lyric HCM is a flexible, full-suite HCM solution that strengthens enterprises, empowers people and drives future success through connected intelligence and support.
ADP Lyric HCM is built for growing enterprise organizations untangling complex ecosystems, including multiple providers with inconsistent experiences, costly data integrations and constantly evolving local regulations. It supports domestic-only and multinational enterprises alike.
ADP Lyric HCM is a platform for large domestic or global companies with more complex organizational models, delivering highly personalized experiences that adapt to your workflows over time.
ADP Workforce Now is built for organizations with simpler, primarily North American workforces, and helps businesses standardize processes for efficiency with fewer IT resources.
In short, Lyric supports long-term HR transformation with global scale, while ADP Workforce Now prioritizes consistency and operational efficiency. See which solution is right for you.
When you choose Lyric, a dedicated implementation team and tech advisors guide you through a smooth rollout with customized training from the start. After go-live, a client success executive serves as a hands-on strategic partner to connect you to the resources, practices, global insights and solutions necessary to meet your business objectives. Long-term, ADP provides ongoing support and will tailor your solution as your organization evolves.
Lyric delivers the following capabilities so you can manage every worker within your organization, no matter where they are:
- Support for payroll processing in 140+ countries and territories
- Localized system-of-record (SOR) for 100+ countries, spanning North America, South America, Europe and Asia-Pacific
- User experience in 14 languages and dialects
- Consistent global service and support
- Updates with changing regional compliance and local business practices
Lyric offers a unified user experience across HR, payroll and workforce management. You can also connect with other systems and applications across your ecosystem by leveraging open source configurations and proven integration tools from ADP Marketplace and ADP API Central.
Fueled by ADP's unparalleled set of 39 million HCM datapoints, Lyric integrates crucial insights and benchmarks to help guide compensation, hiring, succession and other strategic decisions. It also features pre-defined and custom reports, allowing you to present meaningful, yet consumable, analytics to everyone within your organization.
Lyric makes interactions effortless and human-centered: compassionate prompts that tell people what to do and when, omnipresent self-service so leaders and employees can act with confidence, and guided workflows that walk users through complex tasks like applying for leave or transferring roles.
ADP Lyric HCM runs in a secure, resilient cloud environment and is backed by global privacy and security professionals available 24/7/365. Your data is governed by formal ADP privacy programs, including a dedicated Global Data Privacy and Governance team, a Global Privacy Policy with Binding Corporate Rules, and independent SOC 1 Type 2 and SOC 2 Type 2 reports across select products and services that your security and procurement teams can review.
Get Started with ADP Lyric HCM
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- ADP 10-K FY25.