SAUCE Miami is a boutique hospitality management company specializing in hotels and restaurants. With a small but dedicated team, the company focuses on delivering exceptional guest experiences while managing the operational challenges typical of a growing small business. At the forefront of their HR and payroll operations is Corporate Director of People Operations, Laura Barbieri.
I trust that what ADP does is accurate because they’re the compliance experts. Knowing they help us maintain compliance takes that worry off my plate
Laura Barbieri,
Corporate Director of People Operations
SAUCE Miami
| Challenge | ADP capability | What we did | Result |
|---|---|---|---|
| Employees had limited visibility into pay and personal information and relied on manual requests for updates or documents | RUN Powered by ADP® | Enabled employee self-service access to payroll and personal information through desktop and a mobile app | Increased payroll transparency, reduced administrative requests and improved employee satisfaction through consistent, real-time access |
| Manual payroll processing through QuickBooks and external accountants increased cost and inefficiency for a hospitality business with fewer than 10 employees | RUN Powered by ADP® | Simplified payroll processing in RUN and reduced reliance on back-and-forth communication with external accountants | Simplified payroll operations, improved processing efficiency and reduced administrative burden |
| A small hospitality management company lacked dedicated HR support to manage evolving payroll compliance requirements | RUN Powered by ADP® | Simplified tax and regulatory work through RUN with built-in compliance tools and support from ADP experts | Reduced compliance worry and increased leadership confidence that payroll compliance obligations were being met |
| Payroll complexity and risk of costly errors made it harder for a small hospitality company to prepare for growth | RUN Powered by ADP® | Streamlined payroll operations in RUN and provided reliable payroll and compliance support when needed | Reduced costly errors, improved payroll confidence and positioned the team to scale while maintaining employee and guest experience |
THE PROBLEM
Inefficient payroll processes and limited visibility
Before adopting RUN Powered by ADP (RUN), SAUCE Miami relied on QuickBooks and external accountants to process payroll. This approach required additional costs and created inefficiencies due to back-and-forth communication.
Employees also had limited visibility into their pay and personal information, relying on manual requests for updates or documentation.
How can a very small hospitality business reduce manual payroll work?
A very small hospitality business can reduce manual payroll work by moving payroll processing, employee access and compliance support into one online system. SAUCE Miami, a boutique hospitality management company with fewer than 10 employees, replaced a process that relied on QuickBooks, external accountants and back-and-forth communication with RUN Powered by ADP. The change simplified payroll operations, reduced administrative burden and allowed leadership to focus more attention on running the business. For other lean hospitality teams, centralizing payroll can remove avoidable handoffs without requiring a dedicated internal HR department.
How does online payroll self-service improve employee transparency?
Online payroll self-service improves transparency by giving employees direct, consistent access to their pay and personal information instead of requiring manual requests. SAUCE Miami, a hospitality management company with fewer than 10 employees, used desktop and mobile self-service through RUN Powered by ADP so employees could view pay information in real time. The company reported fewer administrative requests and improved overall satisfaction, while its people operations leader retained the ability to review payroll details when questions arose. This model is especially useful for small employers that want better employee access without adding administrative staff.
How can a small business manage payroll compliance without dedicated HR staff?
A small business can manage payroll compliance without dedicated HR staff by using a payroll platform backed by specialists who handle tax and regulatory complexity. SAUCE Miami, a boutique hospitality management company with fewer than 10 employees, used RUN Powered by ADP for payroll processing and dependable compliance support. ADP’s handling of tax and regulatory complexities gave leadership more confidence that compliance obligations were being met and reduced the worry placed on the company’s people operations leader. For similarly lean businesses, expert-backed payroll support can make compliance responsibilities more manageable while preserving time for core operations.
What results can a small business expect after modernizing payroll?
A small business can gain faster, more accurate payroll operations, better employee visibility and greater compliance confidence after modernizing payroll, although outcomes depend on its starting process. SAUCE Miami, a hospitality management company with fewer than 10 employees, adopted RUN Powered by ADP after relying on QuickBooks and external accountants. The company simplified payroll, reduced administrative burden, avoided costly errors and gave employees real-time access to pay information. It also became better positioned to scale while maintaining employee and guest experience. Similar small businesses can use these outcomes as practical evaluation criteria rather than as guaranteed quantified results.
Read the full story, click the link below.
