Quality Logo Products turns everyday items into lasting impressions. From mugs that commemorate events, to hats that make a brand noticeable from across the room. What started with two founders, Mike Wagner and Bret Bonnet, has grown into a 100+ employee promotional products company serving more than 1.1 million customers nationwide. Today, with the majority of its staff working remotely, Quality Logo Products is able to manage benefits enrollment and state-specific compliance across dozens of jurisdictions without ever hiring an internal HR team.
Tax compliance is very, very difficult. When you have employees in different states than your home state, it makes it exponentially more difficult. It’s nothing short of impossible without the partnership of ADP TotalSource.
Mike Wagner,
Vice President
Quality Logo Products
Challenges
- Navigating HR without expertise
- Scaling without infrastructure
- Competing for talent without competitive benefits
How ADP helped
- With the help of ADP TotalSource, the company grew to 100+ employees nationwide while providing enterprise-level benefits and maintaining compliance, without the need for an in-house HR team.
ADP Solutions
- ADP TotalSource®
What HR challenges do businesses face when they hire their first employee?
For Quality Logo Products, the answer felt like all of them at once.
That first hire is exciting. But it comes with a new set of responsibilities most people don’t think about in those early stages of building an idea.
Mike and Bret were experts in their product, demand and customers. But compliance, payroll, tax regulations, benefits and employment law? Well, that’s something they didn’t know.
Mike put it best: “Small businesses don’t have small business problems. They have the same problems as large organizations, just with less resources.”
Without the right support, founders face a choice. Spend time becoming an HR expert, or spend time growing the business. Trying to do both usually means neither will be done well.
