Quality Logo Products turns everyday items into lasting impressions. From mugs that commemorate events, to hats that make a brand noticeable from across the room. What started with two founders, Mike Wagner and Bret Bonnet, has grown into a 100+ employee promotional products company serving more than 1.1 million customers nationwide. Today, with the majority of its staff working remotely, Quality Logo Products can manage benefits enrollment and state-specific compliance across dozens of jurisdictions without ever hiring an internal HR team.
Tax compliance is very, very difficult. When you have employees in different states than your home state, it makes it exponentially more difficult. It’s nothing short of impossible without the partnership of ADP TotalSource.
Mike Wagner,
Vice President
Quality Logo Products
| Challenge | ADP capability | What we did | Result |
|---|---|---|---|
| Founders had little HR expertise and suddenly had to navigate payroll, compliance, tax regulations, benefits and employment laws with their first hires. | ADP TotalSource | Provided HR expertise and guidance, giving the founders a trusted partner to answer questions and help manage key workforce responsibilities. | Provided the HR foundation needed to confidently grow from a startup into a 100+ employee business serving more than 1.1 million customers nationwide. |
| Payroll administration became more complex than expected when hiring employees across different states. | ADP TotalSource | Helped manage payroll processes and compliance requirements associated with employment. | Payroll and HR compliance obligations were handled more efficiently and with greater confidence. |
| The company needed to register with states and meet employment-related requirements they didn't fully understand. | ADP TotalSource | Provided compliance support and expertise across state employment requirements and regulations. | Helped reduce HR compliance uncertainty and risk as the business expanded. |
| Rapid growth uncovered challenges around hiring, onboarding and managing employees at scale. | ADP TotalSource | Delivered HR infrastructure and support for onboarding and managing people across the U.S. in one platform. | Enabled the company to scale from less than 10 employees to more than 100 employees. |
| Hiring employees across multiple states increased HR compliance complexity. | ADP TotalSource | Supported multistate compliance, tax administration and other employer-related needs. | The client successfully manages people across numerous states while maintaining compliance. |
| The business lacked the internal resources to build a full HR department. | ADP TotalSource | Provided comprehensive HR support, including benefits administration, payroll, compliance and HR expertise. | The company operates with 100+ people nationwide without the need to build an internal HR team. |
| Needed stronger benefits to attract and retain people but lacked the scale to access them independently. | ADP TotalSource | Delivered better benefits, including an Employee Assistance Program (EAP), that support their people’s personal and professional needs. | Helped the company care for employees as people while strengthening talent attraction and retention. |
| Founders needed to stay focused on customers, products and growth rather than administrative HR work. | ADP TotalSource | Acted as a trusted HR partner, helping anticipate issues and navigate challenges before they became obstacles. | Founders spent less time on HR and more time driving the business expansion to serve more than 1.1 million customers. |
How can a growing business strengthen HR capabilities without building a large HR team?
ADP TotalSource helps businesses manage many day-to-day HR responsibilities, including payroll support, benefits administration, compliance guidance, employee onboarding and HR guidance. Whether supporting an existing HR team or helping businesses without dedicated HR staff, ADP TotalSource can help organizations manage HR complexity while staying focused on growth.
How does ADP TotalSource help businesses with employees in multiple states?
ADP TotalSource helps employers navigate the added complexity of managing employees across different states by supporting HR, payroll, tax compliance and help navigate state-specific employment requirements. This can help businesses expand into new markets while maintaining compliance as their workforce grows.
Can ADP TotalSource help small businesses offer better employee benefits?
Yes. Through ADP TotalSource, businesses can gain access to a broad range of employee benefits that may be difficult to obtain on their own. These benefits can support people through different life stages and personal needs while helping employers strengthen their recruiting and retention strategies.
What are the benefits of partnering with a PEO like ADP TotalSource?
A professional employer organization (PEO) partnership can provide growing businesses with HR expertise, payroll support, benefits administration, compliance assistance and employee management resources in a single solution. By reducing administrative burdens and helping address HR challenges proactively, businesses can focus more time on growth, employees and customers.
