Cornerstone Chem-Dry and 1-800 Water Damage are 20-employee cleaning and restoration businesses operating across multiple locations and states. As payroll, tax compliance and benefits administration became more complex, the company adopted RUN Powered by ADP. RUN automated payroll, tax filing and regulatory updates, while adding employee self-service, direct deposit, workers’ compensation payment support, recruiting tools and access to a 401(k). The company reports saving more than 20 hours per month on payroll and compliance tasks. These changes also improved the employee experience and supported retention, giving leadership more time to focus on operations, customers and continued growth.
RUN makes it easier for me to operate my business because it saves me more than 20 hours a month.
Erika Herman,
Vice President
Cornerstone Chem-Dry and 1-800 Water Damage
| Challenge | ADP capability | What we did | Result |
|---|---|---|---|
| Manual payroll processes increased administrative burden as the business expanded across multiple states | RUN Powered by ADP | Automated processing and tax calculation for multi-jurisdiction payroll with RUN Powered by ADP. | Saved more than 20 hours per month on payroll and compliance tasks, allowing leadership to focus on business operations. |
| Managing changing tax regulations across multiple states created compliance complexity. | RUN Powered by ADP | Automated tax filing and regulatory updates across multiple states with RUN Powered by ADP. | Reduced compliance management burden and risk while supporting growth across multiple locations. |
| Employees lacked a streamlined way to manage their own payroll information | RUN Powered by ADP | Enabled employee self-service through the ADP Mobile app. | Saved administrative time because people could make changes themselves instead of relying on leadership. |
| Employees needed a more convenient and secure way to receive pay. | RUN Powered by ADP | Enabled direct deposit through RUN Powered by ADP. | Improved employee convenience and helped avoid fraudulent activity at check cashing locations. |
| Limited employee benefit offerings made it harder to strengthen the employee experience and compete for talent. | ADP Retirement Services | Enabled the business to offer people a 401(k) retirement benefit. | Improved the employee experience and boosted retention while helping the business stand apart from the competition. |
| Workers’ compensation premium payments added administrative complexity to payroll operations. | Automatic Data Processing Insurance Agency, Inc. (ADPIA) | Streamlined workers’ compensation premium payments through Pay-by-Pay. | Simplified workers’ compensation payment administration as part of the company’s payroll workflow. |
| The growing business needed a more integrated way to recruit employees. | RUN Powered by ADP | Integrated recruiting tools through ZipRecruiter with the RUN platform. | Expanded the company’s HR toolkit with integrated recruiting support for continued growth. |
How can a small multistate business reduce payroll administration?
A small multistate business can reduce payroll administration by automating payroll calculations, tax filing and regulatory updates in one platform. Cornerstone Chem-Dry and 1-800 Water Damage used RUN Powered by ADP to replace time-consuming manual payroll and compliance work. The company reported saving more than 20 hours per month, while leadership no longer had to manually run payroll or calculate taxes. For similarly sized businesses, consolidating these tasks can free leaders to focus on operations and customers.
How can employee self-service reduce payroll questions for small businesses?
Employee self-service can reduce routine payroll questions by allowing people to update their own information rather than routing every change through an owner or manager. Cornerstone Chem-Dry and 1-800 Water Damage provided employees with the ADP Mobile app through RUN Powered by ADP. People could make changes themselves, which saved leadership time. The company also used direct deposit to improve convenience and help employees avoid fraudulent activity at check-cashing locations. Similar small businesses can use self-service to reduce administrative interruptions and improve employee access.
Can offering a 401(k) help a small business improve employee retention?
Offering a 401(k) can strengthen the employee experience and help a small business compete for and retain people. Cornerstone Chem-Dry and 1-800 Water Damage added a retirement benefit through ADP Retirement Services alongside payroll in RUN Powered by ADP. The company described the 401(k) as a major improvement because it gave people an opportunity to save for retirement and helped the employer stand apart from competitors. Together with mobile self-service and direct deposit, the benefit contributed to improved employee experience and retention.
