Find the support
you need and get
started today.

Help and Support for ADP® Mobile Solutions

Use this guide to get started or troubleshoot any issues you face.

Getting Started

Mobile Features
Get quick, easy, 24/7 on-the-go access to vital information via your mobile device or tablet, including your most recent pay statements, time and attendance, benefit plan information, and other key HR/benefits information.

Note: When you log in, you will only see features that are available for mobile access and enabled by your company. See the full list of mobile features.

Activation
If you already have a User ID and Password for ADP Employee Self Service, ADP Resource, ADP TotalSource, ADP Vantage, ADP Workforce Now, Enterprise HR, iPayStatements, or RUN Powered by ADP to access your information on the web, you can use the same User ID and Password to log in to ADP Mobile Solutions. If you don't, please go to New User Registration to create a new User ID.

Employees outside the US, and GlobalView customers please reach out to your administrator if you need help registering for or recovering a user ID or password.

Employee Registration
Go to New User Registration. Follow the on-screen instructions to create your User ID and Password.

Location services
must be enabled
for location-based
services.

Logging In

Problems Logging In
Please contact your company administrator if you are having problems logging in.

Forgot User ID Or Password
Go to Forgot User ID or Password to retrieve your user ID or reset your password.

What To Do if You Are Locked Out
Go to Forgot User ID or Password and follow the on-screen instructions. Once you have retrieved your User ID, you will no longer be locked out.

Additional Support

Contact Information
Please contact your company administrator if you need further assistance.

 

Support for Administrators
Visit the ADP Support Center or The Bridge.

RUN Powered by ADP® Mobile Payroll App for Payroll / HR Administrators
If you are already a RUN Powered by ADP Client, get the RUN Powered by ADP® Mobile Payroll app and then log in using the same user ID and password you use to log into the RUN Powered by ADP web application.


Download the Free Mobile App

Available on the App Store
Google Play