Support for Employees of ADP Clients
ALERT : Who should I contact
We are here to help you as much as we can. But most questions about your pay statements, Form W-2, benefits or other HR questions should be answered by your company’s HR department.
ALINE Card by ADP® card members can quickly reactivate your card by calling 877-237-4321
Trouble Logging In? Contact your company’s Payroll or HR department or consult the iPayStatements Help & Support page.
New User Registration: To use iPayStatements for the first time, you will need a self-service registration code from your employer’s Payroll Administrator. Then you can register to receive a User ID and create a password. Note: Your employer must be an ADP customer to use this site.
Try the New ADP Experience
The new ADP experience designed for
how you want to manage your pay data.
After January 31 Login at my.adp.com for access
to your W-2 tax statements.
Login and Technical Issues
View all Product Logins
Trouble Logging In? Contact your company’s Payroll or HR department or consult the Help & Support section of your product login page.
Not sure what product you use? Contact your company’s Payroll or HR department. An ADP representative cannot determine which product your company is using.
Employees Go Mobile
Access and print Pay and W2 Statements
from the free ADP® Mobile Solutions app.
Available for Android and iOS phones and tablets.
i Help & Support
Additional Support Topics
|401(k) and Retirement
||800-695-7526 Participant Login Help & Support
||If you are an applicant with questions about your background check report, or you want to request a file disclosure, or wish to dispute information in your background check report, please call 800-367-5933.
|Flexible Spending Account
|800-654-6695 Enroll Online FSA Login Help & Support
|Paycards (Aline Card by ADP®/TotalPay)
||877-237-4321 Activate a Card Paycard Login Help & Support
|Payroll / Paycheck
||Questions / Errors: Please contact your employer’s Payroll department. ADP is not authorized to answer employees’ payroll questions.
View Paystubs Online: Login Learn about our mobile apps
||Please consult your employer’s HR department. ADP is only authorized to speak with designated client contacts.
|Time and Attendance
||Questions: Contact your company’s Payroll or HR department. An ADP representative cannot determine which product your company is using.
Track Time Online: Login Learn about our mobile apps
||844-227-5237 TotalSource Login Help & Support
|W-2 and 1099
||Your employer should provide your Form W-2 and 1099 by January 31. You can view your W-2 online after this date. If you have questions about your Form W-2 or Form 1099, please contact your company’s payroll or benefits department. If you have questions about how to view your W-2 online or are an employee of a former ADP client who is no longer in business, please see our Form W-2 and 1099 Guide for Employees.
ADP and the ADP logo are registered trademarks of ADP, LLC. All other marks are the property of their respective owners.