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case study

How an Accounting Firm Streamlined Multiclient Payroll With ADP

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Accounting Management Advisors, Inc., a two-to-five-employee professional services firm in Palm Beach, Florida, needed a multiclient payroll solution that could support expanding client needs without increasing administrative complexity. The firm adopted RUN Powered by ADP (RUN) to centralize daily payroll processing, streamline workflows and provide reliable reporting. RUN also enabled the firm to offer clients additional services, including benefits, workers’ compensation insurance and retirement options. Automated tax calculations and compliance updates reduced risk, while dedicated support helped resolve issues quickly. The result was greater operational efficiency, improved client experience and more confidence in managing changing compliance requirements.

We needed a solution that could allow us to provide more than just a payroll service to our clients, and with RUN, we can offer them so much more.

Elisa Armetta, Owner and CPA
Accounting Management Advisors, Inc.

ChallengeADP capabilityWhat we didResult
Managing multiple client payrolls through manual processes created inefficiency and limited-service scalabilityRUN Powered by ADPCentralized multiple client payrolls and streamlined administrative workflows using RUN Powered by ADPReduced administrative inefficiency, saved time and made multiclient payroll management easier to scale
Limited payroll-provider capabilities made it difficult to meet expanding client needsRUN Powered by ADPExpanded payroll services through RUN to include compliance support and reportingEnabled the firm to deliver more value to clients while maintaining operational efficiency
The firm lacked a streamlined way to offer services beyond basic payrollRUN Powered by ADPEnabled the firm to add benefits, workers’ compensation insurance and retirement options through RUNExpanded the firm’s service offerings beyond payroll without adding workflow complexity
Changing compliance requirements created risk and administrative worry for small-business clientsRUN Powered by ADPAutomated tax calculations and provided ongoing compliance updates through RUNReduced compliance risk and helped clients avoid costly penalties while improving confidence
Payroll and account issues required access to responsive, dedicated supportRUN Powered by ADPProvided dedicated customer support for payroll processing and issue resolutionEnabled quick issue resolution and supported a more reliable client service experience

How can accounting firms manage multiple client payrolls more efficiently?

Accounting firms can manage multiple client payrolls more efficiently by centralizing processing, reporting and support in one reliable platform. Accounting Management Advisors, Inc., used RUN Powered by ADP to replace inefficient manual administration and handle multiple client payrolls each day. The system streamlined workflows, saved time and gave the firm a centralized way to serve clients as demand grew. For small accounting and bookkeeping practices, consolidating recurring payroll work can make daily operations easier to manage while preserving service quality.

What payroll features help accountants support small-business compliance?

Automated tax calculations, current compliance updates and dependable reporting can help accountants support small-business compliance more consistently. Accounting Management Advisors, Inc. used RUN Powered by ADP to manage multiple client payrolls while staying ahead of changing regulations. ADP’s full-service approach keeps current on regulatory changes, reduces worry for clients and helps them avoid costly penalties. For accounting firms serving many small businesses, combining payroll execution with ongoing compliance support can reduce risk across the client base.

What should accountants look for in payroll software for multiple clients?

Accountants managing multiple clients should look for centralized payroll processing, reliable reporting, streamlined administration, compliance support and access to responsive service. Accounting Management Advisors chose RUN Powered by ADP because its previous provider couldn’t support growing payroll, HR and compliance needs. RUN helped the firm process multiple payrolls daily and offer benefits, workers’ compensation insurance and retirement options. For accounting practices evaluating payroll software, the strongest fit is a platform that supports both operational efficiency and broader client-service goals.

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