Central Trust Bank is a community-based bank that is committed to giving back to the people in the communities that it serves. However, they were challenged with finding a way to quickly and effectively capture the necessary data that would allow them to better understand how they measure up against others in their industry or geographical location in areas like turnover and compensation. But with the help of ADP® DataCloud, they were able to unlock key metrics and secure valuable insights that have provided the opportunity to stay competitive or even one step ahead of their peers.
Any business could make great use of ADP DataCloud. I use DataCloud because it’s wonderful. I wish I could shout it from the roof — it’s that amazing. It has validated everything that I do and it gives my senior team and our board reason to know that I know what I’m talking about.
Chief Human Resources Office & Senior Vice President
Central Trust Bank
- Finding a way to quickly and effectively capture the necessary data that would allow them to better understand how they measure up against others in their industry or geographical location in areas like turnover and compensation.
How ADP helped
- ADP DataCloud helped unlock key metrics and secure valuable insights that have provided the opportunity to stay competitive or even one step ahead of their peers.
Life before ADP DataCloud
Christine: Before ADP DataCloud, life for me was a mess. The people I work with are financially driven and very numbers focused. Often, I was presented with questions from our leadership, and I would go into the payroll system and export all kinds of data into Excel. I would literally spend two days pulling numbers and reformatting them into graphs just to present something to our senior team. It was time consuming, and I wasn’t confident with the information I was pulling and what I was presenting.
David: It was kind of like making decisions on your gut or making decisions without a lot of direction. Now, I will say our intuition was usually good, but we needed a more accurate and reliable way to retrieve information that would give us the confidence we could make the most informed decisions regarding the business.
Piyush: It was a massive exercise to pull data together and it would take us weeks to get it all together and make sure it is actually accurate and consistent. Which means you can’t really do it frequently and the most reliable data needs to be up to date at all times.
Actionable intelligence for the C-suite
Christine: Fast forward to ADP DataCloud and what a difference. I was sitting in a meeting with all our CEOs, and they were talking about turnover. I had my laptop with me, so I opened ADP DataCloud, pulled up the turnover metric, created a PDF and sent it to everybody. They had it within two minutes. I went from gathering information in two days to two minutes – that’s amazing!