analyst report

Nucleus Named ADP Lyric HCM a Leader in its Enterprise HCM Value Matrix 2025 Evaluation

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Nucleus Research named ADP Lyric HCM a Leader within the Enterprise HCM Value Matrix. This is the first market ranking that ADP Lyric HCM has participated in since the launch in September 2024, and it was debuted as a leader. Nucleus assessed vendors based on their relative product usability, functionality, and the value that customers drive from the use of their capabilities.

The report is intended to serve as a snapshot of the HCM technology market, inform customers about the specific ways vendors are delivering value and identify what can be expected in the future. The enterprise report includes platforms that are designed to support more than 2,500 employees and solutions that have the ability to scale up for enterprise use cases. In addition, ADP Workforce Now was selected as a leader in the Nucleus SMB HCM Value Matrix focused on the under 2,500 space.

Nucleus Noted ADP Strengths:

  • ADP Lyric HCM is a platform built for the needs of larger enterprises of more than 1,000 employees with global HR and payroll requirements and includes intelligent analytics, leveraging ADP’s substantial client base and ADP DataCloud to provide relevant data, predictive analytics, real-time insights, and personalized recommendations.
  • ADP Lyric HCM is differentiated in its adaptability to unique structures and workflows. It also tailors the employee experience with a focus on individual career journeys.
    • ADP Lyric HCM is equipped with predictive analytics, insights, and personalized recommendations.
  • ADP Lyric HCM also supports payroll in more than 50 countries, with plans for further expansion over time.
    • Additionally, ADP Lyric HCM is built to meet GDPR and other international compliance standards.
  • ADP also recently launched ADP Assist, a cross-platform solution powered by generative AI that can proactively deliver actionable insights and enhance HR productivity by answering questions and streamlining tasks.
    • ADP Assist currently has uses across payroll (anomaly detection and resolution), analytics (simplification of reporting), and HR support for employees.
    • ADP Assist offers advanced workflow automation capabilities, enabling HR teams to spend less time on repetitive tasks and more time on strategic initiatives.
  • ADP offers ADP API Central as an add-on service that enables customers to build custom integrations.

A quadrant chart titled "Enterprise HCM Value Matrix March 2025" categorizes HR software providers by greater value and better functionality with ADP Lyric HCM listed as a leader.

Here’s a quote from the lead Nucleus analyst:

“ADP has proven its commitment to customer value through its breadth of capabilities and innovation for the enterprise HCM market. With ADP Lyric HCM, customers are benefiting from high levels of product usability and the company’s investment in the employee experience. Intelligent analytics, global capabilities, and compliance are just a few of the areas where customers are driving continuous value from their deployments.”
Evelyn McMullen, Research Manager, Nucleus Research

See the results by downloading the Nucleus Research report now! 

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