ADP Workforce Now is recognized as a Leader in The Forrester Wave™: Human Capital Management Solutions, Q4 2025 evaluation. ADP Workforce Now received the highest scores possible in 17 criteria within the Current Offering and Strategy categories. ADP Workforce Now was chosen as a Leader after being evaluated alongside 11 other vendors across three dimensions: strategy, current offering and customer feedback.
The Forrester report stated:
- “ADP’s vision is for ADP Workforce Now to be the HCM suite of choice for companies headquartered in North America. With ADP Assist, it [ADP Workforce Now] delivers process automation, proactive insights, and personalized experiences.”
- “Customers praise ADP’s overall HCM solution, top-notch payroll, powerful benchmark data, reporting, analytics, and workforce planning. Its [ADP Workforce Now] compliance and managed services are highly rated, along with workforce management.”
ADP’s vendor profile in the report referenced:
- Innovative Technology: Showcases sold next-gen innovations to deliver an AI-powered workplace. With ADP Assist, it delivers process automation, proactive insights and personalized experiences.
- Comprehensive Solutions: Dominates the payroll market by handling the complexities of large global enterprises. It offers comprehensive HR, benefits, compensation and HR compliance.
- Robust Support and Services: Core differentiator is its highly versatile and superb compliance and supporting services, such as payroll processing, taxes, health compliance, employment verification, and benefits management.
- Transparent Pricing: Cost-effective pricing strategy with free AI capabilities.
- Positive Customer Sentiment: Customers praise ADP’s overall solution, top-notch payroll, powerful benchmark data, reporting, analytics, and workforce planning. Its compliance and managed services are highly rated, along with workforce management.
Strengths for ADP Workforce Now:
- ADP Workforce Now bridges the gap between midmarket and enterprise:
- Offering enterprise-grade scalability with the operational and service depth midsized clients depend on.
- Combining enterprise-grade scalability with operational and service excellence tailored for midsized organizations.
- Scaling for enterprise complexity while maintaining the usability, configurability, and service excellence that define its strength in the midmarket.
Learn why ADP Workforce Now was named a Leader by accessing the Forrester Research report now.
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