ADP has been recognized as a market leader in the Everest RPO PEAK Assessment 2025. Everest Group classifies service providers based on three categories: Leaders, Major Contenders and Aspirants.
The ranking has two main criteria that determine the outcome – Market Impact and Vision and Capability. Market impact shows the impact across three subdimensions: market adoption, portfolio mix, and value delivered. Vision and capability show ability to deliver services successfully across four subdimensions: vision and strategy, scope of services offered, innovation and investments and delivery footprint.
ADP Strengths:
- ADP is a global provider of HR outsourcing services and technology, and provides a full suite of recruitment and consulting offerings to buyers, primarily in North America.
- It primarily serves buyers in manufacturing, healthcare, and retail sectors through end-to-end RPO engagements, with a strong focus on sourcing blue-collar talent for small and mid-sized organizations.
- ADP RPO supports buyers through a range of consulting and value-added services, including employer branding, advertising, DE&I recruitment, early careers programs, and outplacement and career coaching. It also offers Platinum, a high-touch RPO solution tailored for senior leadership hiring and hard-to-fill, niche and skilled roles.
- ADP continues to enhance its mobile-friendly recruitment platform, ADP Recruitment Management, which supports candidate search and matching, screening, and automated interview scheduling. Recent investments include:
- ADP DataCloud, which delivers predictive analytics, benchmarking, turnover prediction, and compensation intelligence
- AI-driven capabilities from its Sora acquisition, including JD generation, mass communication tools, and high-volume hiring support
- ADP DataCloud Skills Ontology, a proprietary skills engine developed to support skill-based hiring
- Buyers have highlighted a customer-centric approach and analytics capabilities as some of the key strengths of ADP RPO.
Here’s a quote from the lead Everest analyst:
"ADP RPO continues to strengthen its presence in the North American market by leveraging its strong brand recognition, deep expertise in high-volume and manufacturing-focused hiring, and ‘Platinum’ high-touch RPO offering," said Sailesh Hota, Vice President, Everest Group. "Its consulting and advisory offerings combined with investments in emerging technology such as AI and skills analytics have reinforced its positioning as a Leader on Everest Group’s Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2025 – North America."
See the results by downloading the Everest report now!
